John Landem

Shout out to John L. , Brian B. and Jeff K. who all went above and beyond to help make financing my Wrangler a simple/straightforward experience! Well taken care of from b , Brian B. and Jeff K. who all went above and beyond to help make financing my Wrangler a simple/straightforward experience! Well taken care of from beginning to end and left with a smile on my face! More

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It’s been frustrating since I purchased my jeep grand Cherokee as after less then one day, there was a computer error causing the emergency collision brakes to disengage. I brought the vehicle back and w Cherokee as after less then one day, there was a computer error causing the emergency collision brakes to disengage. I brought the vehicle back and was told a simple computer update would fix the issue by a manager. After a week of no contact, I went in and the service representative told me that the issue had to be escalated to star case but my vehicle couldn’t be returned in the meantime due to it being a “safety issue”. A few days after no contact, I informed the sales representative who has tried to be helpful that I would be coming to get my vehicle without it being fixed as a new wiring harness/connector had to be ordered now. I understand the CDK issue that happened and that issues can happen but the lack of communication and transparency has been frustrating as I will have to bring the vehicle back for the repair at a later date. More

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John was so helpful in finding the right car 4 me @ the rt price! He made me feel so comfortable making such a big purchase! I really felt that he cared about helping me as if he was a friend of years! I rt price! He made me feel so comfortable making such a big purchase! I really felt that he cared about helping me as if he was a friend of years! I would definitely go back! & recommend all my fam & friends 2 c John! More

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Jon was very straightforward about the process and did what he could to accommodate me. what he could to accommodate me. More

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Everything about this transaction was outstanding. The price DuPage CDJR offered was far superior to any other dealership, which is why I drove over an hour to buy the Jeep even though there are 4-5 d The price DuPage CDJR offered was far superior to any other dealership, which is why I drove over an hour to buy the Jeep even though there are 4-5 dealers closer to me. The price was pre-agreed (and was $8-9k lower than anywhere else would offer). Once I got to the dealership, I was greeted promptly and John and Kimmy became my sales team. It felt like I had been assigned the "A-team." John took great time to walk me through the features of the vehicle, even though I didn't really need that tour (this was my second Jeep Wrangler). Despite a slow-down in the process due to another employee's mistake in registering the car to a different buyer, John and Kimmy spent time with me giving me added comfort and information, and to keep the purchase process going as quickly as possible. And John went above and beyond in helping me after the purchase to learn more about my options for a hard top and other accessories. Truly, a phenomenal experience. When I bought my first Jeep, the dealership I purchased from was awful, and I vowed I would never set foot there again, not even for service. This experience was the exact opposite, and I would gladly go all the way back to DuPage CDJR and to recommend that my friends do the same. More

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Definitely with shopping in. Honest easy to work with people. Great dealership. John in sales is great! Honest easy to work with people. Great dealership. John in sales is great! More

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I entered the dealership with no appointment to simply take a look at some new Durango's. I was treated with great respect and honesty and ended up purchasing a brand new Hellcat. The staff there did not take a look at some new Durango's. I was treated with great respect and honesty and ended up purchasing a brand new Hellcat. The staff there did not try anything a typical car dealership is known for, they were very straightforward and honest and the process went extremely quickly as well. I will definitely return to this dealer for more purchases. I didn't even have to pay extra for the floor mats! LOL More

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Exceptional Service from Sales Guy John and Customer Service Manager Brian! I recently had the pleasure of purchasing a 2024 Jeep Compass, and I couldn't be happier with the service I received from S Service Manager Brian! I recently had the pleasure of purchasing a 2024 Jeep Compass, and I couldn't be happier with the service I received from Sales Guy John and Customer Service Manager Brian at the dealership. From start to finish, they went above and beyond to ensure that I had a seamless and enjoyable car-buying experience. John was incredibly knowledgeable about the Jeep Compass and took the time to understand my specific needs and preferences. He patiently answered all of my questions, provided valuable insights, and never once made me feel pressured or rushed. His professionalism and friendly demeanor made the entire process a breeze. Brian, the Customer Service Manager, was equally outstanding. He was instrumental in ensuring that all of my paperwork and documentation were handled efficiently and accurately. He went out of his way to accommodate my schedule and made sure that I felt supported every step of the way. His attention to detail and dedication to customer satisfaction truly set him apart. Thanks to John and Brian's exceptional service, I drove off the lot in my Jeep feeling confident and satisfied. I highly recommend their expertise to anyone in the market for a new vehicle. They are true assets to the dealership, and I will definitely be returning for all of my future automotive needs. More

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Unbelievable team here! ! Definitely care about meeting your needs as a future car owner. Thanks for all the help, gang!!! Big shout out to Kimberleah!! ! Definitely care about meeting your needs as a future car owner. Thanks for all the help, gang!!! Big shout out to Kimberleah!! More

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Great experience from start to finish with our trade in. They were able to get us a great deal and warranty. We have bought three cars from this dealership and each one has been excellent. Kimmy, Brian, An They were able to get us a great deal and warranty. We have bought three cars from this dealership and each one has been excellent. Kimmy, Brian, Anthony and John are amazing. Great team! More

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