John Laino
John Laino at Audi Wyoming Valley

John Laino

Audi Brand Specialist

Audi Wyoming Valley

1470 PA-315, Suite 3
Wilkes-Barre, PA 18702

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5.0
76 Reviews

John joined our team in June 2024, bringing experience in cell phone sales and business development. Outside of work, he’s an avid movie-goer, video game enthusiast and sports fan who enjoys baseball—especially cheering on the Yankees—and football. John enjoys sharing with clients Audi’s innovations in technology and luxury. Fun Fact: John currently drives a Q5e, and his favorite Audi is the RS 6 Avant!

Dealership Experience

1 yr, 10 mos

Industry Experience

1 yr, 10 mos

Languages Spoken

English English

5.0

76 Reviews

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76 Reviews of John Laino

March 14, 2026

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Really awesome service. Was presented with several options. The team was really great and made themselves available if we have any concerns or questions More

by stendarav
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Recommend Dealer
Yes

Other Employees Tagged: Charlie McFadden, Troy Craig

March 09, 2026

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Buying a car is stressful, this dealership made it effortless. John, Curtis and Troy, the team, took the time to be sure we were comfortable every step of the way. Highly recommend this dealership! More

by mgorto
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Recommend Dealer
Yes
Mar 11, 2026

Audi Wyoming Valley responded

Thank you for sharing your experience. You’re absolutely right that buying a car can sometimes feel stressful, so it’s great to hear that our team was able to make the process feel easy and comfortable for you. John, Curtis, and Troy all work hard to make sure customers feel supported throughout the entire process, from the first conversation through delivery. Taking the time to answer questions and making sure everything is clear and comfortable along the way is something we take a lot of pride in, so it’s wonderful to hear that their effort made a difference during your visit. We truly appreciate your recommendation and your trust in Audi Wyoming Valley. Enjoy your new vehicle and please don’t hesitate to reach out if there is ever anything our team can help with in the future.

February 28, 2026

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John is awesome — made the process as easy as possible, great communication, and super friendly. More

by colintaspellman
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Recommend Dealer
Yes
Mar 06, 2026

Audi Wyoming Valley responded

Hi Colin, Thank you for the great feedback. I’m glad to hear John made the process easy and kept great communication throughout. He does a fantastic job making sure clients feel comfortable and well taken care of. We appreciate you choosing Audi Wyoming Valley and hope you’re enjoying your new vehicle.

February 26, 2026

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It went smoothly and efficiently the entire team here was welcoming and knowledgeable. I would recommend. More

by Jtmd1998
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Recommend Dealer
Yes
Mar 06, 2026

Audi Wyoming Valley responded

Thank you for sharing your experience. I’m glad to hear everything went smoothly and that our team made you feel welcome throughout the process. John does a great job taking care of our clients, and I’ll be sure to pass along your feedback to him. We truly appreciate the recommendation and thank you for choosing Audi Wyoming Valley.

February 25, 2026

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I great customer service! ! was a pleasure working with John. He helped me through the whole process , Thank You!!! More

by colts7320
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Recommend Dealer
Yes
Mar 06, 2026

Audi Wyoming Valley responded

Thank you for the great review. I’m glad to hear you had a great experience and that John was able to guide you through the entire process. He does a great job making sure everything is clear and comfortable for our clients. We truly appreciate you choosing Audi Wyoming Valley and I’ll be sure to pass your kind words along to John.

February 25, 2026

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John was incredible! ! I have been become jaded towards the car buying process over the year's but John restored my confidence in the process with his honesty, support an More

by Alfa Romeo
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Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perry

Mar 06, 2026

Audi Wyoming Valley responded

Thank you for taking the time to share your experience. I’m really glad to hear John helped restore your confidence in the car buying process. Honesty, clear communication, and making sure our clients feel supported throughout the experience are things we take very seriously. John does a great job creating a relaxed and transparent environment, and I’m happy to hear that made such a difference for you. I’ll also be sure to pass along your kind words to Jen as well. We truly appreciate you choosing Audi Wyoming Valley and hope you’re enjoying your new vehicle.

February 19, 2026

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I was dreading the car-buying process, but John made it easy, transparent, and completely pressure-free. They went above and beyond my expectations . More

by Beth
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Recommend Dealer
Yes

Other Employees Tagged: Troy Craig

Feb 24, 2026

Audi Wyoming Valley responded

Beth, thank you so much for sharing this. We know the car buying process can feel overwhelming before you even walk through the door, so hearing that John made it easy, transparent, and completely pressure free means a lot. That is exactly how it should feel. Going above and beyond is what we aim for, especially when someone comes in a little hesitant about the experience. We want you to leave feeling confident, comfortable, and excited about your new vehicle. We truly appreciate you trusting us and giving John the opportunity to earn your business. Enjoy your new car, and we’re always here if you need anything at all.

January 24, 2026

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John and Troy were both really easy to work with and helped me get into a new car quickly after mine was totaled. Everything was as seamless as it gets! More

by tomfoley4
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Recommend Dealer
Yes

Other Employees Tagged: Troy Craig

January 05, 2026

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I thoroughly enjoyed my experience with John and the entire team at Audi. Troy from the finance department was particularly informative and provided immediate assistance, making the process swift and ef More

by Nick A
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Recommend Dealer
Yes

Other Employees Tagged: Mitch Kotarski, Troy Craig

January 03, 2026

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Loved working with John and everyone at Audi here. The process was easy and very quick. Highly recommend! More

by stravis449
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Recommend Dealer
Yes

Other Employees Tagged: Troy Craig

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