John Ivey

My family and I like everything about the dealership. Everyone is very helpful and caring. Everyone is very helpful and caring. More

by j_hamiltonsr Verified Customer Verified Customer

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John was great on Tuesday. You guys had a power outage so all service was delayed. We left to do errands and we returned when power was restored. John got us right back in You guys had a power outage so all service was delayed. We left to do errands and we returned when power was restored. John got us right back in line. We were able to enjoy a sub and soda while we waited. Thank you for having such a nice dealership, just wish it were closer to my home in xx.Augustine. More

by KAM Verified Customer Verified Customer

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I bought a 2024 Chevy Trax there new and had to have a full engine repair and transmission at 40k miles. I think I got a Lemon. full engine repair and transmission at 40k miles. I think I got a Lemon. More

by 620telfair Verified Customer Verified Customer

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It took 3 calls to the service department, leaving a voice mail each time, to set up the appointment. Then drop off took 15 minutes with no contact from staff before I walked up to an employee for them voice mail each time, to set up the appointment. Then drop off took 15 minutes with no contact from staff before I walked up to an employee for them to take my keys and get the work done. I told John that I would be leaving immediately. 4 hours later I had not received any update regarding the vehicle so I called and was sent to voice mail (I did not leave a voicemail). 30 minutes later I called again this time I did leave a voice mail. Finally one hour after my voicemail I called again and the woman who picked up the phone physically walked over to John to get my answer. That answer being that the vehicle was ready 5 hours ago. I will not return. More

by dbryan Verified Customer Verified Customer

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John was great! He was able to figure out what was going on with my truck and the tech was able to fix it! John has great customer service could not recommend him en He was able to figure out what was going on with my truck and the tech was able to fix it! John has great customer service could not recommend him enough! More

by jandres60228 Verified Customer Verified Customer

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Was able to get my tire fixed, oil changed, a couple of computer recalls fixed, and a new key fob done in about 2 hours. All without an appointment. Great job. Thanks computer recalls fixed, and a new key fob done in about 2 hours. All without an appointment. Great job. Thanks More

by howard.pilgrim Verified Customer Verified Customer

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John takes care of of you like you are family. The service is always Great and on time The service is always Great and on time More

by DON44COOK Verified Customer Verified Customer

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Great customer service and quick turnaround time. The doughnuts and sandwiches are a nice touch as well. The doughnuts and sandwiches are a nice touch as well. More

by rlnjr Verified Customer Verified Customer

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We paid for a trifold bed cover for our new truck that was purchased April 2nd, however the service personnel installed the wrong bed cover. We had it removed and waiting for the correct cover to come i was purchased April 2nd, however the service personnel installed the wrong bed cover. We had it removed and waiting for the correct cover to come in. However Mr. John performance was exceptional. More

by joe.l.bradley Verified Customer Verified Customer

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Haley and John were genuinely helpful in getting my car back on the road. This dealership truly has some of the best people in town—trustworthy, respectful, and friendly from start to finish. If you’re back on the road. This dealership truly has some of the best people in town—trustworthy, respectful, and friendly from start to finish. If you’re looking for great service and people who actually care, give them a chance. You won’t be disappointed. More

by adchik0723 Verified Customer Verified Customer

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