John Howard | Page 2

Great job. John is always helpful and professional. He needs a raise. The guy who drove me home was pleasant John is always helpful and professional. He needs a raise. The guy who drove me home was pleasant More

by NOWAK1026 Verified Customer Verified Customer

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The service rep was very courteous and efficient. .the waiting area was very comfortable and clean. .the waiting area was very comfortable and clean. More

by bchinn8637 Verified Customer Verified Customer

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P everything was very professional they took time and work with me they even help me get my brakes fixed so I love them for that that's good business keep up the good work work with me they even help me get my brakes fixed so I love them for that that's good business keep up the good work More

by vincentcook2545 Verified Customer Verified Customer

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Horrible experience and no type of communication between the advisor and customer. Stereotyped me cause I’m not up to their standards I came in for service not to be looked at someway differently. A white m the advisor and customer. Stereotyped me cause I’m not up to their standards I came in for service not to be looked at someway differently. A white man wad greeted respectfully and they also shook his hand with me I arrived and no one attended me. The advisor continued to make excuses I had an appointment for 9:20 and my truck wasn’t even looked at till 4pm at that time the advisor Jim Howard tried to makes excuses as for why my truck wasn’t still seen said he’d call me the next day around noon didn’t even communicate anything about keep my truck beside saying we might have to never called to say hey we couldn’t get to the truck today and will get to it tomorrow nothing. Next day comes still no call about anything 12 noon comes I’m calling still no answer it’s 2:30 now I live 40 minutes away I literally had to drive up there to get a answer and till had no answer my truck wasn’t even seen ? I said what do you’s do he said nothing words are exchanged I said give me back my keys then didn’t try to resolve the situation or accommodate me in a way shape or form didn’t make anything better just made it worse. Horrible customer service More

by Ornelascj19 Verified Customer Verified Customer

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Service dept was very busy when I was there but Jim & John kept things moving along and were in a pleasant mood. Good Job!! I was there for an oil change. I was out in 45 minutes. John kept things moving along and were in a pleasant mood. Good Job!! I was there for an oil change. I was out in 45 minutes. More

by MYOWNBOX Verified Customer Verified Customer

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Always great service, union professional mechanics service. Writer is very thorough.,Good attitude. Never a hassle ,great dealership to do business with! service. Writer is very thorough.,Good attitude. Never a hassle ,great dealership to do business with! More

by michaelimp Verified Customer Verified Customer

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I bought the car less that a year ago. There was engine problems. They replaced the motor and gave me a loaner car to drive. John made sure I was taken care of. There was engine problems. They replaced the motor and gave me a loaner car to drive. John made sure I was taken care of. More

by EZABEL711 Verified Customer Verified Customer

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John Howard is great in service , always listens and gets to the bottom of the issues .. fixed my radio problem . to the bottom of the issues .. fixed my radio problem . More

by JANFAB4 Verified Customer Verified Customer

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I appreciate the communication and expertise they provide. I do hope they will return the loaner vehicle service. provide. I do hope they will return the loaner vehicle service. More

by MISHCAMR2AKA Verified Customer Verified Customer

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They always get me in and out so quick! Plus everyone is great to work with! Plus everyone is great to work with! More

by Phernandez549 Verified Customer Verified Customer

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