John Hertlein

The 4 people I delt with were excellent Of course time will tell but as for the purchasing experience I would h8ghly recommend them will tell but as for the purchasing experience I would h8ghly recommend them More

by danjill59 Verified Customer Verified Customer

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The sales experience was better than expected. John was very helpful and navigated us through the process. He was there with answers and guidance. Explained all the vehicle operations and provi John was very helpful and navigated us through the process. He was there with answers and guidance. Explained all the vehicle operations and provided contact information in case there were any unanswered questions. Followed up with a phone call the next business day to see if there were any issues. Thanks John. More

by SAKUL59 Verified Customer Verified Customer

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John was amazing and he helped me to get my dream car 🚗 😍 thank you so much John 😍 thank you so much John More

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Excellent people, very trustworthy and friendly all the dealer staff. five start 👍 the sellers and the managers. dealer staff. five start 👍 the sellers and the managers. More

by I Verified Customer Verified Customer

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John is a great salesman. He really took his time showing us all the features on our new outlander. We really appreciated the follow up phone call to see how everything was go He really took his time showing us all the features on our new outlander. We really appreciated the follow up phone call to see how everything was going. We will definitely be back when it’s time to replace our 2018 outlander sport. More

by hpulito Verified Customer Verified Customer

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Jonathan Rock was great to work with. John H was also great with his knowledge of my cat. Thank you both for making my experience great. John H was also great with his knowledge of my cat. Thank you both for making my experience great. More

by Jm031956 Verified Customer Verified Customer

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Great sales person, poor upper management. John is probably one of the best sales person that I have ever met. He was very responsive and even called after his normal working hours to tr John is probably one of the best sales person that I have ever met. He was very responsive and even called after his normal working hours to try and do everything that he could for us. It was the “general management” that were not customer orientated. We made an offer on a vehicle and were willing to finance just so they could get their “kickback” from financing even though we did not have to finance. With that price, my offer was less than $1,000 from their asking price with me doing them that favor. They would not budge. In fact they told me that if I did not finance, I would have to pay $2,500 more for the car. There were also some questionable fees… a transfer/delivery fee of almost $1,000 even though we would pick up the car. The internet price listed is no where near what you will pay for the car. You literally have to add at least $5,000 before you even get to taxes and DMV fees. The car that we wanted has been there over 6 months. They have driven it another 1,500 miles over what they have listed and just had to replace the windshield. So the value of the car keeps going down the longer they have it, but for less than a $1,000, they will not budge. I feel bad for the sales people because our sales person had the car sold, upper management prevented the sale. This means my sales person lost a sale. It would have been nice if they would have worked with us instead of just turning us down, even though we were willing to finance for them and help them out. The prices online are definitely false advertisement and just a way to get you in the door! Never have seen something to this extreme before in my life. More

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Good experience at 112 Mitsubishi and with the salesperson John. Everyone was knowledgeable and professional. salesperson John. Everyone was knowledgeable and professional. More

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112 Mitsubishi has the best staff. Vehicle was in and out. GREAT Prices on new cars too! Vehicle was in and out. GREAT Prices on new cars too! More

by KIMWITTNEBEN Verified Customer Verified Customer

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Good dealership. No sales pressure. Everything went well. John Hertlein was excellent. He answered all questions with ease and professionalism. Great experience. No sales pressure. Everything went well. John Hertlein was excellent. He answered all questions with ease and professionalism. Great experience. More

by Andy B. Verified Customer Verified Customer

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