

424 Reviews
Write a Review424 Reviews of John Hansen
February 28, 2025
Previous trips to the service department were good, occasionally just fair due to questionable recommendations. Last visit took over 4 hours to install new tires, alignment, oil change, bulb replacemen occasionally just fair due to questionable recommendations. Last visit took over 4 hours to install new tires, alignment, oil change, bulb replacement. No summary of alignment, no summary of courtesy checks. The service misplaced one of hub caps, left one of the replaced wipers on the window. Not sure they can justify the high hourly rates charged. My vehicle was purchased new at the dealership so I would have expected a little better service than this last trip. More
Other Employees Tagged: Kevin Camara, Jody Gauthier, Jeremy Law
February 26, 2025
I brought my car in after 4 PM. needing an alignment and expected to wait at least two hours, and it was done perfectly before 5 PM. Great service, quick service and very satisfied needing an alignment and expected to wait at least two hours, and it was done perfectly before 5 PM. Great service, quick service and very satisfied with the work and price. More
Other Employees Tagged: Kevin Camara, Jody Gauthier, Juan Rodriguez, Juan Melendez, Jeremy Law
February 25, 2025
Always have had good luck with this dealership. They are the only ones servicing my car when needed They are the only ones servicing my car when needed More
Other Employees Tagged: Kevin Camara, Jody Gauthier
February 24, 2025
I have been a loyal customer for years. Alfredo and the entire service team is the reason why I will continue to bring my Tacoma to Westboro for my service needs. Top notch team, world cl Alfredo and the entire service team is the reason why I will continue to bring my Tacoma to Westboro for my service needs. Top notch team, world class service at Westboro Toyota. Brendan More
Other Employees Tagged: Juan Rodriguez, Juan Melendez , Alfredo Lopes
February 24, 2025
Exceptional. Everything that I needed was met and in a timely manner as well. Ten out of ten Everything that I needed was met and in a timely manner as well. Ten out of ten More
Other Employees Tagged: Alfredo Lopes, Robert VonDohlen, John Dowden, Kevin Camara, Juan Rodriguez, Bryan Carney, JD Janes, Jessica Wolford, Gabrielle Young
February 23, 2025
Jodi did fine but the service manager was terrible. An issue with my lift gate that I was told could not be replicated but would be covered and was in the service notes for my car since my FIRST servi An issue with my lift gate that I was told could not be replicated but would be covered and was in the service notes for my car since my FIRST service was not covered. I was assured by the service manager they would be and then he refused to cover them. I also asked for him to give me a call back to discuss on a Monday morning and he called Tuesday afternoon and left a message that he would be out until Thursday and maybe we could touch base then. I decided to turn my lease in and move on due to the unethical and unprofessional behavior regarding the issue with the liftgate. Jess in sales was great. She was helpful and resolved my issues quickly. More
Other Employees Tagged: Alfredo Lopes, Jody Gauthier, Jessica Wolford, Alfredo Lopes
February 23, 2025
Excellent dealer I bought a 2012 tundra,a 2022 Tacoma , rav4 2019 , fast service, good people at the counter . rav4 2019 , fast service, good people at the counter . More
Other Employees Tagged: Kevin Camara, Jody Gauthier, Juan Rodriguez, Juan Melendez, Bryan Carney, Owen Smith, Fraebert Velasquez, Gabrielle Young, Jeremy Law
February 22, 2025
Everyone is always kind and helpful. I appreciate their honest assessment of my car and I always feel that they have my back. I have never felt misled or taken advantage of. Westboro Toy I appreciate their honest assessment of my car and I always feel that they have my back. I have never felt misled or taken advantage of. Westboro Toyota is my dealership for life! More
Other Employees Tagged: Kevin Camara, Jody Gauthier, Juan Rodriguez, Juan Melendez
