John Hansen

John is always very professional and courteous. He explains the work to be done and gives you an approximate time when your car will be ready. He explains the work to be done and gives you an approximate time when your car will be ready. More

by DUKE421115 Verified Customer Verified Customer

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Great dealr good service very nice staff and very helpful very nice clean customer area and quite very nice clean customer area and quite More

by AYAHBASMEH1 Verified Customer Verified Customer

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Quick availability for a service appointment. Not able to identify the issue with brakes. With a lot of luck leaking brake fluid was discovered. It seems that excessive number of parts was repla Not able to identify the issue with brakes. With a lot of luck leaking brake fluid was discovered. It seems that excessive number of parts was replaced due to the leaking fluid. More

by ALES.PROC Verified Customer Verified Customer

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The reps are very nice but the organization in the service dept is very unorganized. I waited about 20 minutes for someone to go to their desk to assist me. I still will continue to to go there howeve service dept is very unorganized. I waited about 20 minutes for someone to go to their desk to assist me. I still will continue to to go there however I wish there was a better method for picking up vehicles More

by LAUREN.SANTILLO19 Verified Customer Verified Customer

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I have been going to Westborough Toyota since 2016. Service has always been excellent. I have confidence in the advice and explanations given. Service has always been excellent. I have confidence in the advice and explanations given. More

by AMONKINSEY Verified Customer Verified Customer

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Very helpful and trustworthy service department that is easy to schedule Nice people and caring. easy to schedule Nice people and caring. More

by IMRICHMBA Verified Customer Verified Customer

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I had the privilege of meeting Alfredo Lopez, Rick Tornelli, Kevin, Leo, BB and all their staff from Westborough Toyota. They provide the best service from check-in to check-out with professionalism, Tornelli, Kevin, Leo, BB and all their staff from Westborough Toyota. They provide the best service from check-in to check-out with professionalism, respect, dedication, honesty and hard work. I have been a customer of theirs since 2005 and have never taken my cars or bought another car from another dealership because the service they provide is absolutely extraordinary, they are absolutely the best of the best. My trust in them is indescribable and my gratitude for them is immense and the peace in my mind knowing that my car is in good hands and when needed receives the best service. Congratulations Alfredo, Rick, Kevin, Leo, BB and all staff for everything that each of you do. You are incredible and awesome. Zoraia. More

by GZSALEM7 Verified Customer Verified Customer

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7 hours to do maintenance no updates and tried to have car overnight for oil change tire rotation and normal top off of fluids car overnight for oil change tire rotation and normal top off of fluids More

by DANIELMACNEIL17 Verified Customer Verified Customer

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Never sent results of the multipoint inspection. Has me cash out my service before the car was actually done. Otherwise ok Has me cash out my service before the car was actually done. Otherwise ok More

by JPETROVICK Verified Customer Verified Customer

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Service was routine maintenance and went well and was performed in a timely manner as it usually is. performed in a timely manner as it usually is. More

by BRENTS306 Verified Customer Verified Customer

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