John Halaka

The entire team that assisted me was very professional and attentive. By far the best experience that I have had at a car dealership. Very impressive. and attentive. By far the best experience that I have had at a car dealership. Very impressive. More

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This is a one of a kind dealership, currently managed by the best team from GM to Service Director and notably the sales GM. The management artfully train their staff to be one of a kind. We have exclusiv the best team from GM to Service Director and notably the sales GM. The management artfully train their staff to be one of a kind. We have exclusively used FJ for all our purchase and service needs for past 17 years. This team knows customer service, a concept that is dying almost everywhere else. We highly recommend FJ. More

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This is my second purchase with John Halaka and as usual he was exceptional to work with. Nothing but the best from him and the whole team. They rolled out the red carpet and extended the best service and e he was exceptional to work with. Nothing but the best from him and the whole team. They rolled out the red carpet and extended the best service and experience yet. Payden Evans even took the extra time late in the day to show me all the new bells and whistles on my new vehicle and ensure I was ready to hit the road safely :-)! Can’t thank John and the whole team enough for such a great experience. More

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The service was very good, very patient and made me feel at home. For my next car, I'll be looking at a Mercedes. at home. For my next car, I'll be looking at a Mercedes. More

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EXCELLENT SERVICE AND ATTENTION FROM THE SELLER JHON HALAKA. EXPLAIN EVERYTHING VERY WELL. IN THE NEXT PURCHASE I WOULD LOOK FOR HIM AGAIN. HALAKA. EXPLAIN EVERYTHING VERY WELL. IN THE NEXT PURCHASE I WOULD LOOK FOR HIM AGAIN. More

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He is super unprofessional, he even spelled my name wrong on my cars title. I found out this just now and decide to write a review here. on my cars title. I found out this just now and decide to write a review here. More

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Two Words: John Halaka. Like he told my brother and I, he took care of us like his own kids. For you most likely will be best friend lol, yet receive incredible smiles, stories, and service.We spent Wednesda took care of us like his own kids. For you most likely will be best friend lol, yet receive incredible smiles, stories, and service.We spent Wednesday 3/24/21 shopping cars starting at 9AM, visited 2 Mercedes dealerships before arriving at Fletcher Jones at 2PM. He saved me +1K on the absolute "best" deal given by other shops which says alot about a man's honesty. Also everyone in the process of purchasing were knowledgeable, welcoming, and professional. 100% recommended satisfaction guaranteed!! More

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Parker was great and on time and the dealership are friendly and helpful appreciate you guys 🙏🙏🙏🙏🙏Jon Halaka is the best also good sales man friendly and helpful appreciate you guys 🙏🙏🙏🙏🙏Jon Halaka is the best also good sales man More

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Car Service at Fletcher Jones I would say it was good service. I would not call it "exceptional". Maybe the staff was a little ,too busy that day. Before I even got there I did I would say it was good service. I would not call it "exceptional". Maybe the staff was a little ,too busy that day. Before I even got there I did text the sales person who sold the car to me to see if he can help refer me to the right party to service the car. I did text him twice in 2 different days but never heard back. He could have simply just gave me a phone #. I managed to call and get information from another person. As for Ray, he was good ...…………..but nothing was done exceptional and that was good for me as I am not looking for exceptional. Thanks More

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Full of lies and misrepresentations I was shuffled between four salespeople, when one like Christine would have been best. My primary contact John was a slimy used car salesman who lied, I was shuffled between four salespeople, when one like Christine would have been best. My primary contact John was a slimy used car salesman who lied, misrepresented, made up excuses, was rude to his co-workers, and was very inaccurate. FJ obviously is the big dog, but they feel like a factory farm in churning out deals that always start with "Well, with the arrival our new General Manager, our Internet pricing only allows us to discount our cars $250" and end with "There's no way we'd ever do another deal like that". Unfortunately, most people fall for that BS and don't spend four hours saying no dozens of times until arriving at a fair number. And they don't offer free snacks during this ordeal like almost every MB dealer. :-) They promised to fix four issues prior to shipping my car to me, but when I received it three of them still had the exact same issue, which my local dealer fixed. More

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