John Gongalski
John Gongalski at My Auto Import Center
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John Gongalski

Finance Manager

My Auto Import Center

1860 East Sternberg Rd.
Muskegon, MI 49444

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4.7
305 Reviews

Dealership Experience

11 yrs, 1 mo

Industry Experience

11 yrs, 1 mo

Employee Video

4.7

305 Reviews

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305 Reviews of John Gongalski

March 11, 2024

Dealership Rating
Employee Rating

Very helpful with me. And everything went well . This was my first experience buying a new car. So I was concerned but they really helped More

by Nicolelawrence1966Archie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2024

My Auto Import Center responded

Thank you for the 5-star review! We appreciate you trusting us with your business.

January 16, 2024

Dealership Rating
Employee Rating

Andree Coffee is a fabulous Individual. He knows his business well. I had a great experience. More

by fred
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2024

My Auto Import Center responded

Thank you for the 5 Star review, Fred! We're so glad to hear AnDre' created such a positive experience for you while purchasing your new Subaru with us! We appreciate you trusting us with your business. Enjoy your new Subaru!

July 29, 2023

Dealership Rating
Employee Rating

Had a great experience with My Auto Nick was a great salesman and made me feel as a first time car buyer safe and trusted and that he was really caring about my family and making sure we have the right More

by Jakob Carlisle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 01, 2023

My Auto Import Center responded

Thank you for the review, Jakob! We're so glad to hear Nick and our team created such a positive experience for you while buying your Subaru. We appreciate you trusting us with your business! Enjoy your Subaru!

May 30, 2023

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Employee Rating

Very professional and friendly service. I traded in and purchased 2 new vehicles in less than a week! I am a return customer even though I have moved away from this location because of the More

by Eadams9972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2023

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our Audi Muskegon team has taken such great care of you! We appreciate you trusting us with your business.

May 21, 2023

Dealership Rating
Employee Rating

Carson was very helpful, knowledgeable and good to work with. He said He would help me with any further questions concerning any problems I had with my car Which is very comforting. I will make an appointm More

by mdshns2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Carson Stenberg

May 22, 2023

My Auto Import Center responded

Thank you for the 5 star review! We're so glad to hear Carson created such a positive experience for you while purchasing your new Toyota! We appreciate you trusting us with your business. Enjoy your new Toyota!

May 10, 2023

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Employee Rating

Andrew was a complete professional and very easy to work with. He made the process quick and painless. We highly recommend Andrew and will tell our friends and family what an awesome experience we always h More

by tglover3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Belock

May 11, 2023

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear Andrew created a positive new car buying experience for you! We appreciate you trusting us with your business. Enjoy your new Subaru!

May 06, 2023

Dealership Rating
Employee Rating

Thomas was knowledgeable and very informative. Appreciate his time with our questions and concerns about such a major decision. More

by vruggink
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Balaskovitz, Eric Nelson

May 08, 2023

My Auto Import Center responded

Thank you for the review! We're so glad to hear Thomas and our Subaru team created such a positive new car buying experience for you! We appreciate you trusting us with your business. Enjoy your new Subaru!

May 05, 2023

Dealership Rating
Employee Rating

Always great. Great Team. Great Root beer. Clean .. friendly..oh yea pop corn! While you wait… More

by garysguns2006
Purchase Time
Recommend Dealer
Yes
May 08, 2023

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our Toyota sales team created a positive new car buying experience for you! We appreciate you trusting us with your business. Enjoy your new Toyota!

April 27, 2023

Dealership Rating
Employee Rating

I was pleased with my treatment at the dealership. Everyone was very friendly. My only complaint is that the orientation to my new car was not thorough enough -- I had to call the salesman when I cou More

by gkuester
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Devries

Apr 28, 2023

My Auto Import Center responded

Thank you for the review! We appreciate you bringing this to our attention. We're very sorry to hear that our team did not give you a full vehicle orientation. Our team would be more than happy to do so for you! Please call your sales person or our service center, and we can get that set up for you. We appreciate you trusting us with your business!

Apr 28, 2023

gkuester responded

I have resolved my questions, However, it would be helpful to provide new car customers a list of options that are not available on the model because the owner's manual list several, which are only available on certain models or were requested.

April 26, 2023

Dealership Rating
Employee Rating

Carson was great. He helped to explain all of the options on the vehicle and made sure both of us were comfortable/understood all of its capabilities. He was very pati More

by steve@stenberginc.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Wiedenhoeft , Carson Stenberg

Apr 27, 2023

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear Carson created a great car buying experience for you! We appreciate you trusting us with your business. Enjoy your new Toyota!

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