John Gervais
John Gervais at Gervais Ford

John Gervais | Page 2

General Manager

Gervais Ford

5 Littleton Rd
Ayer, MA 01432

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53 Reviews
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53 Reviews

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53 Reviews of John Gervais

October 26, 2021

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Employee Rating

I can't say enough about Gervais Ford. One of the best buying experiences I have had. Other than the Ford Bronco roll-out by FoMoCo. but that had nothing to do with Gervais Ford. Everyone I dealt with the More

by YOSH419
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Fermanian, Kevin McCarthy

September 28, 2021

Dealership Rating
Employee Rating

Super helpful service in all revards--every vehicle is high quality, and they did everything to help me find the right one for me, personally. More

by Buhoogle
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Gervais

July 28, 2020

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Employee Rating

Quick Lane We are now in COVID and appointments must be made for any service that needs to be done. I always leave extra time for appointments since being a busi More

by BEKK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Gervais , Lou Cummings, Mike Gould

March 11, 2020

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Employee Rating

Gervais Ford is amazing. I needed a new car fast, as my car was totaled in an accident. They found exactly what I was looking for very quickly and gave me a great deal. They had the paperwork ready, all we More

by Afoosh
Recommend Dealer
Yes

Other Employees Tagged: Bill Adamson, Mike Gervais , Mathew Rosenlund

Mar 13, 2020

Gervais Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

February 15, 2020

Dealership Rating
Employee Rating

Great Service A Pleasure to do business with. I took my car on time and provided a courtesy car while mine was being serviced. The duration of service was overnight More

by d.r.black
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Gervais , Tracy Rust

Feb 18, 2020

Gervais Ford responded

D.r.Black, we're pleased to hear everything was completed and to your satisfaction! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 14, 2020

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Employee Rating

4 Generations with Gervais My family has been buying cars from the Gervais family for four generations now. They treat you like they are selling a car to their own family. More

by billgilet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Fermanian, Mike Gervais , Mathew Rosenlund

Jan 15, 2020

Gervais Ford responded

Billgilet, your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 01, 2020

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Employee Rating

I have been buying and having my cars serviced at Gervais for more than 50 years and have never been less than satisfied. I recommend Gervais to friends. They go above and beyond what most dealerships do. More

by Celia
Recommend Dealer
Yes

Other Employees Tagged: Mark Fermanian, Mike Gervais , Dean Farnum

October 31, 2019

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Employee Rating

I’ve been doing business with Gervais since 1993, they always treat me right with sales service and parts. Nice to deal with a family owned local business. More

by Dave
Recommend Dealer
Yes

Other Employees Tagged: Bill Adamson, Mike Gervais , Dean Farnum, Mathew Rosenlund

October 22, 2019

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Employee Rating

Outstanding group of people! Alway have a great experience working with the folks at Gervais for years. The ease of purchasing a vehicle or getting service done on any of my othe More

by Bernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 01, 2019

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Employee Rating

COULD NOT BE BETTER THIS DEALER IS OVER THE TOP ALLWAYS GREAT SERVICE ALWAYS DONE ON TIME CALLS TO BE SURE I AM HAPPY GIVES ME CUPCAKES FOR MY BIRTHDAY SOMETIMES AND MY S More

by PHIL21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Adamson, John Delaney, Mark Fermanian, Mike Gervais, Kevin McCarthy , Dean Farnum, Mike Gould, Kevin McNamara, Tracy Rust

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