John Fritz

Purchased 2 vehicles brand new from Lithia Dodge and have always had a very friendly and pain free process! always had a very friendly and pain free process! More

Report | Print

Great to work with, quick, all the team was friendly and got me into the vehicle I wanted got me into the vehicle I wanted More

Report | Print

Great place, salesperson and staff were very professional. Will definitely be back when looking for my next vehicle. professional. Will definitely be back when looking for my next vehicle. More

Report | Print

I highly recommend Buddy Steiner as a salesman, professional and very nice guy to work with! I will definitely work with him with my truck needs in the future. professional and very nice guy to work with! I will definitely work with him with my truck needs in the future. More

Report | Print

I pulled into Lithia, having had a referral from general manager of a place in Helena. I pulled into one lithia and had salesman tried to do one of those deals were they have to go get their manager to come manager of a place in Helena. I pulled into one lithia and had salesman tried to do one of those deals were they have to go get their manager to come get you and then they quote unquote manager tries to Hard sell you. I don't play that game. So, we went to lithia dodge. We're a very nice young man help desk to look at a couple of low mileage subarus. I needed something to drive to take pressure off my truck that was getting up into high mileage but still running quite well. Bought a 4-year-old Subaru with 43,000 miles on it. Should have run for another 300,000 MI right? Nope. Got talked into buying this extended warranty as well. All these promises about if anything goes wrong come and get the car and bring it back. Made a deal for them to deliver the car to us 3 hours away. Well, they couldn't make delivering the car happen. I had to pay $150 for a shuttle to meet them halfway. Then, the car got a little body damage so I sent it to the body shop for that sat there for 3 months. Then the battery was completely dead. I mean completely dead. I finally have an opportunity to get it up and running and I'm on my way to Billings and the car overheats. Well, turned out there was oil in the transmission fluid. Turns out the vehicle needs an entire new engine. I call lithia dodge. All these promises about if anything goes wrong and here you get our extended warranty they'll they'll come tow you in. Will that $4800 extended warranty only has $100 in tow. Heck, I can't even get my car on the back of a tow truck for $100. They refuse to help even get it towed back to Helena to be looked at as the Subaru dealership had to look at it because it was damaged beyond what the small town mechanic could do or even that lithia Dodge could do apparently. So, basically, they sold me a four year old vehicle with 43,000 miles on it that was a complete lemon and did nothing about it. Bunch of fraud and scam if you ask me. Maybe they couldn't have known but, I have a sneaking suspicion that they did. And, any dealership that wanted repeat business would have helped me bring back the vehicle that had been driven less than 600 miles after they "delivered" it More

Report | Print