John Frentsos

Great out-of-state purchase process. Car was exactly as advertised and in fact better in person than I was expecting. John was great, communicative and even came into the dealership wi Car was exactly as advertised and in fact better in person than I was expecting. John was great, communicative and even came into the dealership with his toddler on his day off to help me through the paperwork process. Would absolutely consider buying another vehicle from John and MB of Portland in the future should the opportunity arise. More

by DAVE.MITCHELL Verified Customer Verified Customer

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I recently purchased a 450 GLE from Mercedes-Benz of Portland. The entire experience was exceptional from start to finish. John took the time to understand what I was looking for and helped me find the Portland. The entire experience was exceptional from start to finish. John took the time to understand what I was looking for and helped me find the perfect car. Great communication all the way around. More

by RSCHAEF1 Verified Customer Verified Customer

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My experience had its challenges, but I want to commend the entire team for their professionalism, curiosity, and communication throughout the process. Their attention to detail and effective communication the entire team for their professionalism, curiosity, and communication throughout the process. Their attention to detail and effective communication transformed what could have been a disappointing transition into a very positive experience, despite the uncontrollable circumstances. Thank you! More

by daniel_e_rainey Verified Customer Verified Customer

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They dealership was clean, professional and everyone was very respectful in our process of choosing which car was best for our family! very respectful in our process of choosing which car was best for our family! More

by Paul Reed Verified Customer Verified Customer

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John Frentsos is the finest luxury car salesman I have ever met. He is a true professional. Mylee was excellent to work with, thorough and very friendly. All in all, a first class experience. ever met. He is a true professional. Mylee was excellent to work with, thorough and very friendly. All in all, a first class experience. More

by GREGHARMON Verified Customer Verified Customer

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John was very nice , but not very attentive on following up on questions. Also , worked with others at this dealership, very slow to respond, when answering the phone , just wanted to send call to ANOTHER up on questions. Also , worked with others at this dealership, very slow to respond, when answering the phone , just wanted to send call to ANOTHER department, usually the wrong department, very frustrating . Not great on customer service . More

by dennis_smeltzer Verified Customer Verified Customer

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We really like and appreciate John, he’s been very helpful and puts up with all our requests for help. helpful and puts up with all our requests for help. More

by APALFI Verified Customer Verified Customer

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Great experience working with Mercedes-Benz of Portland. Quite possibly the smoothest purchase experience I have ever had. John was very communicative and extremely knowledgeable about the vehicle. From the Quite possibly the smoothest purchase experience I have ever had. John was very communicative and extremely knowledgeable about the vehicle. From the moment I submitted an inquiry via the website, to driving off the lot with my new car, everything was superb. I would definitely recommend Mercedes-Benz of Portland More

by KKAYSNER Verified Customer Verified Customer

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John and Nick were extremely nice to deal with. They were not at all pushy. We took some time with our decision and finally made an offer on a new GLC300. They were very fair and we decided on a They were not at all pushy. We took some time with our decision and finally made an offer on a new GLC300. They were very fair and we decided on an agreed price without feeling pressured or uncomfortable. John spent a long time showing me the features of my new car. He asked me to call or stop by anytime if I had questions about the car which I really appreciated. We had a very bad experience with Wilsonville as they were blatantly dishonest. If you are interested in a Mercedes, I would highly recommend you choose Mercedes of Portland! More

by Julie Verified Customer Verified Customer

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Very easy to work with. John is very knowledgeable and was immensely helpful in familiarizing us with all the bells and whistles. Mylee is great. She has all of our paperwor John is very knowledgeable and was immensely helpful in familiarizing us with all the bells and whistles. Mylee is great. She has all of our paperwork ready and helped us quickly go through with the purchase. Overall, a great experience. More

by BRIAN@DRETKELAW.COM Verified Customer Verified Customer

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