John Frazier

Honda Cars of Rockwall responded

Hello, It's unfortunate that your recent experience left an unsatisfactory impression. We strive to provide our customers with a seamless car buying journey, and I apologize your visit did not meet the usual standards of attentive care. I'm sorry that the level of communication provided caused inconveniences and that your 3-hour trip did not result with you getting your desired vehicle. We hope to earn your confidence and business once again, so at your earliest convenience, I would love the opportunity to have a direct conversation. Kindly use the contact information below to get in touch. Best, Dave Tunnell Cell: 972-670-7219 davidtunnell@lithia.com Assistant General Manager