John Francis
John Francis at Herb Chambers Kia of Burlington
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John Francis

Sales and Leasing Consultant

Herb Chambers Kia of Burlington

93 Cambridge St
Burlington, MA 01803

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4.8
107 Reviews

Dealership Experience

13 yrs, 9 mos

4.8

107 Reviews

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107 Reviews of John Francis

February 02, 2025

Dealership Rating
Employee Rating

I worked with John F and he was very responsive and helpful to me. He asked me questions to help narrow it down to what I might be interested in & then made recommendations to test drive vehicles. More

by Dmlegro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Huang

Feb 03, 2025

Herb Chambers Kia of Burlington responded

We're delighted to hear that John F provided responsive and helpful service at Herb Chambers Kia of Burlington. It's great to know he guided you through the process with thoughtful recommendations. Enjoy your test drives!

January 19, 2025

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Employee Rating

John provided excellent service. He was knowledgeable, patient, and showed attention to detail. We had a great experience. More

by Sarah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 20, 2025

Herb Chambers Kia of Burlington responded

Hi Sarah, we're delighted to hear that John provided you with excellent service at Herb Chambers Kia of Burlington. We hope to see you next time! Enjoy your new ride!

January 02, 2025

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The staff were all very friendly and a pleasure to work with! I will be recommending friends and family to purchase their next vehicles through this dealership! More

by jennysalvia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julian Aguirre , Senee O’Connell

Jan 02, 2025

Herb Chambers Kia of Burlington responded

Hi Jenny, thank you for the kind words! We're delighted to hear that our team at Herb Chambers Kia of Burlington made your experience enjoyable. We appreciate your recommendations and look forward to assisting anyone you send our way! Enjoy your new ride!

October 24, 2024

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John was a very knowledgeable and helpful salesman. I would certainly Recommend working with him. More

by nschuler43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 25, 2024

Herb Chambers Kia of Burlington responded

Thank you for the awesome review! We're glad you had a five-star experience and look forward to seeing you again! - Herb Chambers Kia of Burlington

October 13, 2024

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Highly professional. Courteous. Keep you informed about problem, solutions and cost. I would recommend it to anyone. More

by Sergiomarino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Herb Chambers Kia of Burlington responded

Thank you for recommending Herb Chambers Kia of Burlington! We're glad to hear our team kept you informed and provided professional service. We appreciate your support!

October 07, 2024

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Employee Rating

Amazing attention in Spanish and English , no complains ! Julian helps me to make my dream come true ! John great attention ! Helps me with the trade in no problems ! More

by Allanbadell78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae, Julian Aguirre

Oct 08, 2024

Herb Chambers Kia of Burlington responded

We're delighted to hear that Julian and John provided amazing service at Herb Chambers Kia of Burlington! Thank you for sharing your experience with us. Enjoy your new vehicle!

August 06, 2024

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Employee Rating

The best dealership hands down. No pressure to buy which made it the right choice for me to purchase a SUV. John Francis was so incredibly professional and patient with all my ques More

by Amflynn915
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 07, 2024

Herb Chambers Kia of Burlington responded

We're delighted to hear that John provided such a professional and patient experience at Herb Chambers Kia of Burlington. Enjoy your new SUV, and thanks for choosing us!

May 25, 2024

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Employee Rating

From the moment I walked in, the folks at Herb Chambers' KIA of Burlington made me feel comfortable and at ease. Honestly, I had so much fun! The team is genuine. John Frances, Matthew Pierre, Cathy H, J More

by Reeve P.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 27, 2024

Herb Chambers Kia of Burlington responded

Reeve, we're delighted to hear you had a positive shopping experience with John, Matthew, Cathy, Julian, Michael, Jennifer, Senee and our team at Herb Chambers Kia of Burlington! Enjoy your new Kia Sportage Prestige and we can't wait to see you again soon. Thank you for choosing and recommending us!

May 03, 2024

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Employee Rating

I was very pleased with my experience at Kia of Burlington. My sales rep, John Francis was excellent + very helpful with the purchase of my Kia Sportage! More

by beverlylelievre53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julian Aguirre

May 06, 2024

Herb Chambers Kia of Burlington responded

Thank you for the wonderful review! We're so glad you had a great experience with John and we hope you enjoy your new Sportage. Please don't hesitate to reach out if there's anything else we can do for you!

April 30, 2024

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Employee Rating

Very friendly, makes you feel like home, Explain to you how it works and what next steps should be taken More

by Valbak100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2024

Herb Chambers Kia of Burlington responded

We're glad to know you felt at home with us at Herb Chambers Kia of Burlington. Our team is always here to guide you through the process and answer any questions. Thanks for sharing your experience!

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