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John Ferranola
John Ferranola at Smithtown Toyota
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John Ferranola

Finance Director

Smithtown Toyota

360 Middle Country Rd
Smithtown, NY 11787

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5.0
73 Reviews
5.0

73 Reviews

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73 Reviews of John Ferranola

November 14, 2024

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Employee Rating

I always have an amazing experience at Smithtown Toyota! Lou Bilous in sales is extremely friendly, knowledgeable, and helpful. He was very thorough in going over the features of my new car, and I am so hap More

by Erica B
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

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Nov 14, 2024

Smithtown Toyota responded

Thank you so much, Erica! We are thrilled to hear that you consistently have amazing experiences at Smithtown Toyota. It's wonderful to know that Lou provided you with thorough and friendly service while showcasing the features of your new car. We appreciate your kind words and look forward to seeing you again soon! Enjoy your new vehicle! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 12, 2024

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Thankyou , Lou/ John ,for Friendly / Classy / Professional/Sincere, Service for my Lease Transfer , New Lease Purchase More

by spbergen4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous, Sean Murray

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Nov 14, 2024

Smithtown Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a friendly and professional experience with us at Smithtown Toyota during your lease transfer and new lease purchase. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 20, 2024

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Employee Rating

Outstanding service, they are not pushy or forceful with add ons. They are super transparent throughout the entire process and you can really tell they care about their customers. More

by DL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Bourne

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Oct 22, 2024

Smithtown Toyota responded

Thank you for your kind words! I am thrilled to hear that you had an outstanding experience at Smithtown Toyota. Our team strives to provide transparent and caring service without any pressure. I appreciate your feedback and hope to see you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 24, 2024

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Lou Bilous was very helpful and professional on the purchase of our new 2024 Toyota. I would highly recommend to family and friends. This was a great experience. More

by rigi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

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Sep 25, 2024

Smithtown Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that Lou provided you with such helpful and professional service during your purchase of the new 2024 Toyota. Your recommendation to family and friends means a lot to us. We look forward to assisting you again at Smithtown Toyota in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 20, 2024

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Wonderful Experience! !! We were so dejected when we left another dealership. Coming here to Smithtown Toyota was a refreshing breath of fresh air!! Got EXACTLY what we wa More

by Dawnd631
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Demera

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Aug 22, 2024

Smithtown Toyota responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience at Smithtown Toyota was so positive and that we could provide you with exactly what you wanted at a better price. Our team strives to create a friendly and helpful atmosphere, and it's great to know that it made a difference for you. We truly appreciate your recommendations to family and friends and look forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 19, 2024

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At the meeting with Sean Miller, he was very personable. He put our needs above his own and put me into the right truck that I was looking for. I’m very thankful that he was my salesman and look forward to More

by Linda M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Miller

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Aug 22, 2024

Smithtown Toyota responded

Thank you, Linda! We’re thrilled to hear about your positive experience at Smithtown Toyota with Sean. It's great to know he was able to assist you in finding the right Highlander and worked diligently to secure a great payment option for you. We truly appreciate your recommendation and look forward to serving you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 10, 2024

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Employee Rating

Lou B is an excellent sales person. Dealer and service department are great! Highly recommended! More

by andrealynne105
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

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Aug 13, 2024

Smithtown Toyota responded

Thank you for your fantastic review! We're thrilled to hear that Lou made such a positive impression on you and that you had a great experience with both our sales and service departments at Smithtown Toyota. Your recommendation means a lot to us! We look forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 06, 2024

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True professional. Made me feel comfortable and also let me know what he could do. He didn't promise the world and not deliver. Refreshing to know what I needed and More

by Simonmyoung
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Miller

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Aug 07, 2024

Smithtown Toyota responded

Thank you for your kind words! We’re thrilled to hear that you had a comfortable experience at Smithtown Toyota and appreciated our team’s honesty and dedication. It's great to know that our collaboration with John in finance helped you get the car you wanted. We look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 24, 2024

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Employee Rating

I have been buying cars from Smithtown Toyota for over 20 years they always ,never disappoint! I just bought a Land Cruiser from sales person Louis M.Bilous he was so caring to my needs explained every littl More

by janettedla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

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Jul 24, 2024

Smithtown Toyota responded

Thank you, Janet, for your kind words and for being a loyal customer for over two decades! We are thrilled to hear about your positive experience purchasing a Land Cruiser with Louis and John. We strive to provide excellent service and it's wonderful to hear that they took great care of you. We appreciate your recommendation and look forward to serving you again in the future. Drive safe in your new Land Cruiser! Sincerely, David Bartoli | dbartoli@smithtowntoyota.com | (631) 724-3100 ext. 220

July 07, 2024

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Employee Rating

Great dealership, helpful and friendly employees. Easy to work with. Thorough with explanation and never pushy. More

by Droberts1594
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous, Larisa Racenis

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Jul 09, 2024

Smithtown Toyota responded

Thank you for choosing Smithtown Toyota and for the great review! We appreciate your kind words about our helpful and friendly team. We're glad you found our employees easy to work with and not pushy. We look forward to assisting you again in the future! Sincerely, David Bartoli | dbartoli@smithtowntoyota.com | (631) 724-3100 ext. 220

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