John Fejeran | Page 4

Everyone at Allen Turner Hyundai was very friendly and helpful. I received a fair trade in price for my 2017 Nissan and drove away with a beautiful 2026 Tucson. I am very pleased with my experience and hi helpful. I received a fair trade in price for my 2017 Nissan and drove away with a beautiful 2026 Tucson. I am very pleased with my experience and highly recommend visiting this dealership. More

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Im 23, and this was my first time buying a car. I had so much anxiety walking into a dealership but I genuinely couldnt have asked for a better experience with Robin. She was so patient and eager t I had so much anxiety walking into a dealership but I genuinely couldnt have asked for a better experience with Robin. She was so patient and eager to help me! She didnt push and she answered every question we had, no matter how repetitive we were. She asked us what we needed, and she delivered. I love my car, it suits me perfectly and I believe I only found it because of Robin's expertise and dedication to helping people. Thank you Robin! More

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Working with Chris was, as always, a great experience. This is the fourth vehicle we have purchased through him, and he consistently proves to be professional, knowledgeable, and easy to work with. Along This is the fourth vehicle we have purchased through him, and he consistently proves to be professional, knowledgeable, and easy to work with. Along with Kim—who is fantastic at what she does—she truly helps make buying a vehicle from Allen Turner a pleasant experience. Unfortunately, the finance portion of the process was the complete opposite. Had I known we would be dealing with John again, I would have chosen to shop elsewhere. After such a smooth and positive experience with Chris and Kim, the interaction with John entirely overshadowed it. I am honestly still surprised that I stayed and tolerated the way we were treated. John was extremely aggressive and pushy—exactly the kind of finance experience that makes people dread car shopping. I believe I was so taken aback by his behavior that I didn’t walk out, something I deeply regret now. What continues to replay in my mind is John saying to us: “Have you ever totaled a car? Doesn’t seem like it. And without GAP insurance, you have to go through six hurricane seasons with this car. When it’s totaled—and the value won’t be there—you’ll have to decide whether to keep paying on the negative balance monthly or figure out how to pay the remaining balance in full, because insurance will not cover it.” When we pushed back again and my husband explained that this was not our first car purchase and that we understood how this works, John looked at my husband and said, “Is this your car or hers?” That question was not only irrelevant but also inappropriate. He is my husband, has worked in finance for over 20 years, and together we have purchased nearly 20 vehicles over the course of our marriage—some in my name and some in his. We have never experienced a comment like that from anyone in this industry. This was also not our first negative interaction with John. When my daughter purchased her vehicle, John initially had the interest rate wrong. When my husband pointed it out, John became defensive and argued that my husband did not know what he was talking about. My husband was correct, and John ultimately had to redo the paperwork. To be clear, Chris is an outstanding salesman and I would work with him again without hesitation. Kim is excellent and always a pleasure to work with. However, John should not be in a customer-facing position. He made me second-guess my entire purchase, made me feel belittled, and left me feeling frustrated and upset long after the transaction was complete. I genuinely regret not walking out of his office. More

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I had a wonderful experience at Allen Turner Hyundai purchasing a new 2026 Tucson. This is the second vehicle I have purchased from Allen Turner in the last three years. purchasing a new 2026 Tucson. This is the second vehicle I have purchased from Allen Turner in the last three years. More

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I had the best experience at Allen turner Hyundai. Robin, Randy, and John were amazing and helped me buy my first (new) car! I came in with a trade in expecting to have to fight for what my car was wo Robin, Randy, and John were amazing and helped me buy my first (new) car! I came in with a trade in expecting to have to fight for what my car was worth as you do at most dealerships but this wasn’t the case. They gave me a better offer than a local competitor and the whole process was seamless. Would recommend Allen turner and these amazing employees!! More

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We have bought three cars here over the years. We also bring our cars for oil change and maintenance. They are friendly and courteous. Not pushy or aggressive. We like being their customer. We also bring our cars for oil change and maintenance. They are friendly and courteous. Not pushy or aggressive. We like being their customer. More

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My wife and I went to the dealership to look at the new Palisade calligraphy. I was at the dealership several months ago and spoke to a very nice young man who was very helpful. I could not remember his n Palisade calligraphy. I was at the dealership several months ago and spoke to a very nice young man who was very helpful. I could not remember his name, and the receptionist who was very helpful. Help me figure out who it was. During that time we were approached by a salesman named Dean, who completely took over the sale. He was knowledgeable, but very pushy. He was more concerned about qualifying me and my wife to see if we would qualify to buy this vehicle. He even asked me what I owed on my GMC 2500 Denali, which was not going to even be traded. We were unable to make a deal that night. I called the dealership the next day and asked to speak to the young man. I met a few months before. His name was Lucas. I explained the situation and how this gentleman tried to steal the sale away from him. We talked for a short period of time, and I told him where we would like to be at on the vehicle. He called me back when he got to work about an hour later. We were able to come to an agreement on a price and I picked up that vehicle Friday afternoon. I would love for Mr. Turner to know that had it not been for this young man Lucas we would not have purchased this vehicle. He has amazing personality, and people skills. He will truly put you and your family needs above everything else to make things happen for you. He is truly an asset to your company. He turned a bad situation around to a positive experience. We will definitely be back to purchase another vehicle when it’s time for this young man, thank you Lucas for all your help and making the purchase painless. More

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This is my 3rd car bought from Allen Turner Hyundai/Genesis and I’ve never been treated better. Great prices and great service. Salesman Dean Sinibaldi is fantastic, he’s very attentive to your Hyundai/Genesis and I’ve never been treated better. Great prices and great service. Salesman Dean Sinibaldi is fantastic, he’s very attentive to your needs and is always just a phone call away, go see him! More

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Robin went above and beyond my expectations to get me the best possible deal in a short amount of time. It was a seamless experience without any of the pressure. By far the best experience I've had purchasin best possible deal in a short amount of time. It was a seamless experience without any of the pressure. By far the best experience I've had purchasing a vehicle. Kudos to the whole Allen Turner team that made my deal possible. Im extremely happy with my new Tuscon ! More

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We worked with Sawyer when choosing our new Tucson. We had no intention of purchasing that day. We just wanted to start test driving cars. Sawyer Martin was wonderful to work with. The entire experienc We had no intention of purchasing that day. We just wanted to start test driving cars. Sawyer Martin was wonderful to work with. The entire experience was the best car buying experience we have ever had. He listen to our wants and needs and helped put us in exactly the right car with the right terms for us. Randy on the sales desk helped Sawyer out as this was only Sawyer's third day at this dealership. He admitted anything he didn't know and quickly got the answer for us. When I went in to sign the paperwork, I love that it was actual paperwork I walked out with and not a thumb drive. More

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