John Farrell Jr.

Ray Catena of Freehold - Mercedes-Benz Dealership responded

I read the emails you sent to John. Perhaps on the initial pencil when no one knew you were in Colorado yes But the last deal that was presented to you has the state(2.9%), county(2%) and some PSI (publix safety improvement .37%) tax Colorado collects. My MV clerk spent alot of time on this getting the exact percentages for you so we could finalize the deal. If you want to do business with our auto group we comply with all federal and state tax guidelines. We do not leave it up to the customer to satisfy sales tax out of state because if they are not paid the responsibility untimately falls on the dealership. The fact that you implied we would take the money and never pay the tax was insulting and unprofessional! We would have collected the Colorado tax for our files and sent to the clerk in Colorado for you to process your plates. You and the clerk at Colorado are on the other side of the country and are clearly not aware of the stellar repuation our owners have in this industry. We appreciate your consideration and like I said the car has since been sold. Have a good day

gunfighter responded

Excuse me but no one ever used any foul language. Also, I have a copy of an Invoice that clearly shows you trying to collect New Jersey State sales tax of $6,247.81. You have a copy too (Deal #539770 dated 01/09/2024). Also, you are not required to collect Colorado State taxes. New Jersey is not a reciprocal state of Colorado according to our Motor Vehical Department. So, please explane to everyone reading this why ypu were trying to collect Colorado sales taxes from me when you were told that I have to pay Colorados sales taxes when I register the the car in Colorado.!!

gunfighter responded

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gunfighter responded

"Perhaps on the initial pencil when no one knew you were in Colorado yes" So you didn't know I live in Colorado? Serously? My address is on the form you emailed me showing 8.6 % Sales tax. Where did that number come from??? Certainly not Colorado! To your credit you removed it when I pointed it out. But it should have never been there to begin with. I am sorry for using the word "sleazy" but thats how it felt when you were trying to collect Colorado sales tax from me when you were told by our Motor Vehicle Department that it is my responsibility to pay Colorado sales taxes when I register the car here. Not yours! All you had to do was charge me the agreed upon price and D & H and the car would be on its way to me and everyone would be happy. I was perfically happy with you and the dealership untill it came to you insisting that you had to collect Colorado sales taxes. Once again "IT IS NOT YOUR RESPONSIBILITY TO COLLECT COLORADO SALES TAX" New Jersey is not a recipocal state with Colorado. I really wanted that car. However, it was wrong for you to try and collect Colorado state taxes from me when you were told it was my responsiblilty to pay the taxes here, It's that simple. Have a nice day, hopefully the rain and snow has ended. I am sure that whomever you sold the car to will enjoy it. It was a beautiful car and it is my loss. However, this event has soured me so much on Mercedes that we have decided to buy a new Acura LTX Type S. Have a nice weekend.

Ray Catena of Freehold - Mercedes-Benz Dealership responded

The initial error was on the desk manager unaware that you were out of state. I am not insisting on anything. It is the policy of the auto group that we satisfy the sales tax in the registered state because as I explained if they are not paid properly in full the liability falls on the dealership. We do not waver on this issue. Im sorry it did not work out. We have had no snow yet thank goodness.