John Epitropakis

I have been taking my Kia for service for the past 5 years. I paid around $70.00 for my oil change every time. This time they charged me $116.00. Spoke to the service guy Anthony Aguirre that I was not years. I paid around $70.00 for my oil change every time. This time they charged me $116.00. Spoke to the service guy Anthony Aguirre that I was not notified about the price change. He was very rude didn't care to listen, what happen to all the nice people that worked there? Spoke to the manager John, NO Help! Terrible! $116.00 for a oil change? didn't check the tires, didn't check the fluids, didn't check the brakes, they always in the past have gone over all parts of the car and gave you updates, NOTHING now! More

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We purchased our car in February and was told we had free oil changes for a year. We get to the dealership today and was told the oil changes was 109.99. I told the service advisor and he said let me check w oil changes for a year. We get to the dealership today and was told the oil changes was 109.99. I told the service advisor and he said let me check with the sales manager comes back and say we can do this one for free and then we had to pay. I said that was not the deal we had when we purchased the car. He had no answers basically this dealership is a joke the put us in a car we did not even ask for never said anything to us said oh your approved and here is your car we wanted captain seat did not get them we wanted the turbo in the car because we had issues before with other 4 cylinder suvs did not get it. Buyer beware don’t let this dealership try to pull the wool over your eyes make sure you go over everything and get it all in writing. They basically rushed us out the door cause they got a sale never even showed us anything on the car we had to come back again for a different sales person to show us such a joke. Can’t Waite for my lease to be up so I can get rid of the trash bag of a car. Thanks for nothing Kia of Stamford we won’t be back More

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