John Eberlein
John Eberlein at Kenny Ross Ford South
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John Eberlein

General Manager

Kenny Ross Ford South

3200 Library Rd
Castle Shannon, PA 15234

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4.9
64 Reviews

Dealership Experience

5 yrs, 6 mos

Industry Experience

27 yrs, 2 mos

Languages Spoken

English English

4.9

64 Reviews

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64 Reviews of John Eberlein

January 31, 2025

Dealership Rating
Employee Rating

Waited two hours in the service department only to be told I needed a new tire. Two hours!!! Went down the road and was patched and on my way in five minutes. I bought my car from you and even bought More

by XQUZIT10
Service Price Transparency
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Recommend Dealer
No

January 16, 2025

Dealership Rating
Employee Rating

Very nice good people working there I was covered by my points so service for oil change was free More

by Martin_ohanlon2
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

January 09, 2025

Dealership Rating
Employee Rating

I ordered a Maverick Hybrid AWD in August. Alex was extremely helpful with that process. Mike kept me informed as to the status as the delivery date was close. Hannah helped with the delivery. More

by capt-tom
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

January 01, 2025

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They are very to work with everyone was helpful and I was in and out very quickly More

by coleton
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Houser

December 28, 2024

Dealership Rating
Employee Rating

Great people to work with, performed to detail and love that they washed my vehicle afterwards More

by dyanity
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sarah Kassouf, HANNAH JOSEPH

December 08, 2024

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Awesome job. Awesome job. Awesome job. Awesome job. Awesome job. Awesome job. Awesome job. Awesome job. More

by stevenphotographs
Service Price Transparency
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Recommend Dealer
Yes

December 07, 2024

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Employee Rating

Always a great experience when it comes to Kenny Ross ford south service dept. I mostly work with Mark and or Kegan and Paula Is wonderful as well, The service doesn’t dept goes above and beyond to make More

by kshimp87
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rocky Bodzer , Mark, Keagan, Paula in service

December 05, 2024

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Employee Rating

Great customer service and knowledgeable, they made my car buying experience very pleasant and quick. More

by rhutchison369
Recommend Dealer
Yes

Other Employees Tagged: Mike Peacock, JoAnne Kranik , Hannah

Dec 06, 2024

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 23, 2024

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Employee Rating

It’s always a pleasure coming in for service. I love my Edge and Miles was awesome! More

by steve.wine968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 22, 2024

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Employee Rating

Great place to purchase a vehicle. They have a vast selection of new and used vehicles. More

by eschmidt2351
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: NICK KRISTIANSEN

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