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John Eberlein

Overview Reviews (54) Inventory (186)

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John Eberlein

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John Eberlein

General Manager

Kenny Ross Ford South

3200 Library Rd
Castle Shannon, PA 15234

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4.9

54 Reviews

Overview Reviews (54) Inventory (186)

Dealership Experience

5 yrs, 2 mos

Industry Experience

26 yrs, 10 mos

Languages Spoken

English

4.9

54 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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54 Reviews of John Eberlein

November 20, 2024

Dealership Rating

Employee Rating

John was wonderful and helpful. Could not have made my car buying experience any better! Could not have made my car buying experience any better! More

by kaeleeey.raelyn

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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November 05, 2024

Dealership Rating

Employee Rating

Very good experience salesman Ky was great to work with. Manager was also great Thanks Manager was also great Thanks More

by mzurawsky

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Houser, KYRON JONES

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October 12, 2024

Dealership Rating

Employee Rating

Pleasure to work with this dealership I was a tough customer and they were able to work a deal for me on the truck I wanted. customer and they were able to work a deal for me on the truck I wanted. More

by rpenguins87

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alex Toomey , Robert from finace

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Oct 30, 2024 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 28, 2024

Dealership Rating

Employee Rating

Very helpful and I had fun and I hope they can help my family get vehicles too family get vehicles too More

by onlysmooth07

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: NICK KRISTIANSEN

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September 26, 2024

Dealership Rating

Employee Rating

Hannah made the experience the easiest and most relaxing I’ve ever had purchasing a vehicle. I’ve ever had purchasing a vehicle. More

by Brett302230

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: HANNAH JOSEPH

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Sep 26, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 25, 2024

Dealership Rating

Employee Rating

This dealer has by far the best and quickest service. I won’t deal with any other dealer going forward. I won’t deal with any other dealer going forward. More

by DOMINICK.MAROZZA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ray Glunt, Sarah Kassouf, HANNAH JOSEPH

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Sep 26, 2024 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 24, 2024

Dealership Rating

Employee Rating

Great dealership. Provided great service. The entire experience was friendly and easy. I will definitely come back when I need another car. Provided great service. The entire experience was friendly and easy. I will definitely come back when I need another car. More

by ealadjem

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kaeley

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September 16, 2024

Dealership Rating

Employee Rating

I found my interaction with the service center friendly, prompt, reliable, and helpful in meeting my needs. prompt, reliable, and helpful in meeting my needs. More

by khill10

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ray Glunt, Alex Toomey

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Sep 19, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 12, 2024

Dealership Rating

Employee Rating

Thanks to John Eberlein, Nick Kristiansen, Robert Schilling and Dan Francus for a great experience during the purchase of my new Ford F150 Lariat Hybrid. Schilling and Dan Francus for a great experience during the purchase of my new Ford F150 Lariat Hybrid. More

by james.jamison3

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: NICK KRISTIANSEN , Robert Schilling and Dan Francus

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September 02, 2024

Dealership Rating

Employee Rating

Very pleased with Ky's and Robert's service. Came in looking then bought a car. Came in looking then bought a car. More

by kathyduff1016

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: KYRON JONES

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Four-wheel Drive

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View Vehicle Details

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