John Doolittle
Service Manager
Mercedes-Benz of Kansas City South
13851 Madison Avenue
Kansas City, MO 64145
26 Reviews
Write a Review26 Reviews of John Doolittle
September 17, 2024
This was probably the best experience I have had purchasing on automobile. Everyone was extremely professional, and the process was streamlined. Everything that was promised was delivered in a time purchasing on automobile. Everyone was extremely professional, and the process was streamlined. Everything that was promised was delivered in a timely fashion. My sales person, Carter,was awesome! More
Other Employees Tagged: Carter Davis, Fernando Ricci , Dan Boyer
September 16, 2024
Very professional … would give them my business in the future and encourage our 15 grandkids to also do business with them. future and encourage our 15 grandkids to also do business with them. More
Other Employees Tagged: Lindsey Benefield, Josh Keenan, Carter Davis, Kirk Willms, Fernando Ricci , Dan Boyer
September 16, 2024
Professional staff …care about the customer … looking forward to future dealings with the professional staff forward to future dealings with the professional staff More
Other Employees Tagged: Lindsey Benefield, Carter Davis, Kirk Willms, Fernando Ricci , Dan Boyer
May 01, 2024
This is the 5th car we bought here… Always have had a great experience! Everyone goes above and beyond! There’s NO talking you into buying something you don’t want or a service you don’t need! Highly rec great experience! Everyone goes above and beyond! There’s NO talking you into buying something you don’t want or a service you don’t need! Highly recommended! More
Other Employees Tagged: Carter Davis, Brad Fajardo, Fernando Ricci
March 25, 2024
After purchasing a certified pre-owned GLE450 from MB of KC, I took it in for the first oil change at another MB dealership only to find that MB of KC service department that had done an oil change as part KC, I took it in for the first oil change at another MB dealership only to find that MB of KC service department that had done an oil change as part of the certification process had over-torqued the bolts to the access panel, which required they be cut out and replaced. I ended up having to pay over $600 for an oil change. While the loc al dealership never should have charged me for that work and would refused to reimburse me for what should be just customer courtesy, when I asked that MB of KC to reimburse me for the other service department's work, they stepped up and are sending me a check even though it's something that they would never have charged me for in the first instance. Brad Farjado was an advocate for me as the customer and makes customer satisfaction a priority before, during and after a sale. More
Other Employees Tagged: Brad Fajardo
December 22, 2023
Carter Davis is by far the best car salesman we have ever worked with. I’ve bought many cars through the years for myself plus cars for 4 teenagers. I can say that buying a car from Carter has been the best worked with. I’ve bought many cars through the years for myself plus cars for 4 teenagers. I can say that buying a car from Carter has been the best experience. He is knowledgeable, honest, communicates quickly, & makes the process efficient. He doesn’t pressure you at all, and he’s always available to answer questions. He went out of his way to help us find the perfect vehicle for us now that we have a grand baby in the family and wanted a biggger car to fit a car seat. He listened to what we were looking for & helped us find the best vehicle for us. He also has been super patient at helping me set up remote start on the app, car settings, etc. If I could give more than 5 stars to Carter, I would! I’ll be recommending Carter to anyone looking for a car. Thanks again for the outstanding service. More
Other Employees Tagged: Carter Davis
October 28, 2023
Wonderful experience. The process was fun with the team and they got me on the road in my new car quickly. Thank you! The process was fun with the team and they got me on the road in my new car quickly. Thank you! More
Other Employees Tagged: Josh Keenan, Kirk Willms, Fernando Ricci
August 13, 2023
This is the nicest bunch of people you could ever want to work with. A real delight. I have dealt with this dealership for many years and will continue to do so. work with. A real delight. I have dealt with this dealership for many years and will continue to do so. More
Other Employees Tagged: Kirk Willms, Brad Fajardo, Fernando Ricci , Jesse Little
June 03, 2023
I have a C300 2010 I purchased in 2010 in FT. Lauderdale, Fla. I moved to the Kansas City area last year and I brought in the the dealership for a tail lite bulb. upon leaving I saw this car that Lauderdale, Fla. I moved to the Kansas City area last year and I brought in the the dealership for a tail lite bulb. upon leaving I saw this car that had just been delivered sitting in the yard as I was leaving, and I decided to have a look. I ended up making the purchase. More