John Diehl
John Diehl at Heritage Toyota Catonsville

John Diehl

Sales Manager

Heritage Toyota Catonsville

6324 Baltimore National Pike
Baltimore, MD 21228

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4.4
10 Reviews
4.4

10 Reviews

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10 Reviews of John Diehl

November 11, 2025

Dealership Rating
Employee Rating

My husband and I were in the market for another 4 Runner after having one a few years ago. We wanted to do a trade in and saw a nice 2025 4 Runner Limited by the road, so went inside and found Austin who im More

by sarah.e.seitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Austin Garcez

Nov 13, 2025

Heritage Toyota Catonsville responded

Hi Sarah, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 04, 2025

Dealership Rating
Employee Rating

This dealership is great. They are competitive with pricing and they have friendly and personable staff. Kathy Amaya was excellent. Kathy Amaya (sales) and Tim Cypress (financ More

by Kpressoir
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Cypress, Kathy Amaya

Oct 07, 2025

Heritage Toyota Catonsville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

September 26, 2025

Dealership Rating
Employee Rating

Horrible experience. Nothing but lies and more lies. Frustrating as problems continue. AVOID at all costs! More

by unhappy customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: James Akinola , Coren Shaffer

July 22, 2025

Dealership Rating
Employee Rating

Overall the process was very smooth and were pleased with the outcome. We are pleased with the car especially my husband! More

by Makiratwo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Mena, Derrick Okpu

Jul 24, 2025

Heritage Toyota Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 24, 2025

Dealership Rating
Employee Rating

Derrick was great, they worked with me to get the best price and was able to get me a car from another location. The sales, finance and management team were awesome!! More

by kimbaugher1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derrick Okpu , Ahmed Elbardisi

Jun 26, 2025

Heritage Toyota Catonsville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

May 26, 2025

Dealership Rating
Employee Rating

After an initial hiccup, Derrick was able to save the day and make the sale! More

by Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derrick Okpu

May 28, 2025

Heritage Toyota Catonsville responded

Hi Chris, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 11, 2025

Dealership Rating
Employee Rating

I walked into the dealership and went to see Abdullah. When choosing to buy a car, it is not only important for me to find the right car but to also find salesman. Abdullah is very patient, has a big pers More

by Tierra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Akinola , Mike Guardado, Logan Jones, Abdullah Kozalbash, Aaron Webb

Mar 13, 2025

Heritage Toyota Catonsville responded

Hi Tierra, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Catonsville so helpful in the purchase of your new vehicle. Safe travels!

Mar 16, 2025

Heritage Toyota Catonsville responded

Hi Tierra, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Catonsville so helpful in the purchase of your new vehicle. Safe travels!

February 25, 2025

Dealership Rating
Employee Rating

Behzad provided excellent customer service. He is very upbeat and positive and I highly recommend him. More

by Elainelv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Behzad Mahmoodi, Coren Shaffer

Feb 27, 2025

Heritage Toyota Catonsville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

February 07, 2025

Dealership Rating
Employee Rating

I had a fantastic experience at Heritage Toyota, thanks to sales representative Krushan Patel. The customer service was outstanding, and Krushan went above and beyond to ensure I got the best deal. The ent More

by kemburu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Krushang Patel

Feb 12, 2025

Heritage Toyota Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

October 03, 2024

Dealership Rating
Employee Rating

They above and beyond to make me happy for the vehicle I wanted , very great staff More

by Wilkins720
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Monir Chowdhury, Aweis Mohamed

Oct 05, 2024

Heritage Toyota Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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