John Diehl
Sales Manager
Heritage Toyota Catonsville
6324 Baltimore National Pike
Baltimore, MD 21228
10 Reviews
Write a Review10 Reviews of John Diehl
November 11, 2025
My husband and I were in the market for another 4 Runner after having one a few years ago. We wanted to do a trade in and saw a nice 2025 4 Runner Limited by the road, so went inside and found Austin who im after having one a few years ago. We wanted to do a trade in and saw a nice 2025 4 Runner Limited by the road, so went inside and found Austin who immediately got us the keys for a test drive. We loved the car and got a great deal. Austin was so sweet and helpful, having a family of loyal Toyota owners, he knew his stuff. Very easy to talk to and dedicated to getting us what we want. It happened to be Veterans Day, and both my husband and I are vets, but so are Austin’s parents. We were his first sale, other than a family friend, so we were honored to work with him. Just a great representative all around. He made the long process not-so-bad because of his demeanor and people skills. Thanks for a great experience, Austin! I look forward to seeing how far you go in the future. Well done. More
Other Employees Tagged: Austin Garcez
October 04, 2025
This dealership is great. They are competitive with pricing and they have friendly and personable staff. Kathy Amaya was excellent. Kathy Amaya (sales) and Tim Cypress (financ They are competitive with pricing and they have friendly and personable staff. Kathy Amaya was excellent. Kathy Amaya (sales) and Tim Cypress (finance) were excellent. John Diehl was great as well More
Other Employees Tagged: Tim Cypress, Kathy Amaya
September 26, 2025
Horrible experience. Nothing but lies and more lies. Frustrating as problems continue. AVOID at all costs! Nothing but lies and more lies. Frustrating as problems continue. AVOID at all costs! More
Other Employees Tagged: James Akinola , Coren Shaffer
July 22, 2025
Overall the process was very smooth and were pleased with the outcome. We are pleased with the car especially my husband! the outcome. We are pleased with the car especially my husband! More
Other Employees Tagged: Sebastian Mena, Derrick Okpu
June 24, 2025
Derrick was great, they worked with me to get the best price and was able to get me a car from another location. The sales, finance and management team were awesome!! price and was able to get me a car from another location. The sales, finance and management team were awesome!! More
Other Employees Tagged: Derrick Okpu , Ahmed Elbardisi
May 26, 2025
After an initial hiccup, Derrick was able to save the day and make the sale! and make the sale! More
Other Employees Tagged: Derrick Okpu
March 11, 2025
I walked into the dealership and went to see Abdullah. When choosing to buy a car, it is not only important for me to find the right car but to also find salesman. Abdullah is very patient, has a big pers When choosing to buy a car, it is not only important for me to find the right car but to also find salesman. Abdullah is very patient, has a big personality, is and definitely cares. I spent a bit of time in the dealership and he made sure I ate. I truly recommend going to Abdullah if you want someone who cares about customers. He was straightforward and really worked with me to make sure I found the right car no matter how picky I was. Definitely a good choice to revisit Toyota as always. This is always my go to place. Definitely choose someone who will work with you and value you as a customer as purchasing a car is a very expensive and important choice to make. It took me two weeks to find a car because I believe in shopping around. Abdullah kept sending me cars as they came in. He really did partner with me to make sure I got what I wanted. Now, I am a happy customer. Hoping this review will help someone else. More
Other Employees Tagged: James Akinola , Mike Guardado, Logan Jones, Abdullah Kozalbash, Aaron Webb
February 07, 2025
I had a fantastic experience at Heritage Toyota, thanks to sales representative Krushan Patel. The customer service was outstanding, and Krushan went above and beyond to ensure I got the best deal. The ent to sales representative Krushan Patel. The customer service was outstanding, and Krushan went above and beyond to ensure I got the best deal. The entire process was smooth, with paperwork handled efficiently, and I never felt pressured into making a decision. If you're looking for a great car-buying experience, I highly recommend Heritage Toyota and Krushan Patel! More
Other Employees Tagged: Krushang Patel

