23 Reviews
Write a Review23 Reviews of John Delrosario
August 29, 2021
I recently had a huge issues with my car. It was a gasket leak inside of the engine. Thanks Pete for dealing with my warranty company and getting them to approve all the repairs. leak inside of the engine. Thanks Pete for dealing with my warranty company and getting them to approve all the repairs. More
Other Employees Tagged: Peter Jervinis
December 24, 2020
I’ve been dealing with Kelly Infiniti since 1998 my wife and I have least 16 Infiniti‘s and my daughter has least three infinities I can’t say enough about this dealership both their employees and ownership and I have least 16 Infiniti‘s and my daughter has least three infinities I can’t say enough about this dealership both their employees and ownership,I am very happy and satisfied More
Other Employees Tagged: Lisa Avola, Maria Capano , Bruno Aguilar, Brian Heney, Matt Shafman
October 29, 2020
Very friendly and they did my inspection sticker without appointment. Have been taking my vehicles here for years and they always do the job right. appointment. Have been taking my vehicles here for years and they always do the job right. More
Other Employees Tagged: Peter Jervinis
October 22, 2020
Regular vehicle maintenance, treated like family. Up front hassle free. No unexpected costs. Finished in reasonable time. Real putting consumer first. Met all expectations, no doubt! front hassle free. No unexpected costs. Finished in reasonable time. Real putting consumer first. Met all expectations, no doubt! More
Other Employees Tagged: Lisa Avola , Jacob
December 31, 2019
Kelly Infiniti offers excellent customer service throughout the process. The sales team is knowledgeable and helps you find the right vehicle to meet your family needs. throughout the process. The sales team is knowledgeable and helps you find the right vehicle to meet your family needs. More
Other Employees Tagged: Frank Falco, Peter Jervinis, Wilson Martinez, Ryan Seely
December 20, 2019
From the reception desk (and each of the highly efficient, remarkably pleasant receptionists) to the service techs to the service managers, this the finest service operation you will ever have the efficient, remarkably pleasant receptionists) to the service techs to the service managers, this the finest service operation you will ever have the good fortune to encounter! I am, you might have guessed, a big fan! You will be , as well! More
Other Employees Tagged: Maria Capano , Frank Falco, Irene Gesnaldo, Peter Jervinis, Ryan Seely, Matt Shafman
December 01, 2019
Personable, well versed and easy to deal with.Very clean Personable, well versed and easy to deal with. Very clean facility Long time and loyal Infiniti and Kelly customer. Great supporter of the product Personable, well versed and easy to deal with. Very clean facility Long time and loyal Infiniti and Kelly customer. Great supporter of the product line More
Other Employees Tagged: Lisa Avola , Frank Falco
July 29, 2019
Great service I went in for my 7,500 service this morning. The employees were all very welcoming and the service was completed in a timely manner. I went in for my 7,500 service this morning. The employees were all very welcoming and the service was completed in a timely manner. More
Other Employees Tagged: Frank Falco, Peter Jervinis, Ryan Seely
April 10, 2019
Simple and easy The staff was professional and thoughtful. They covered the cost of my oil change following a misunderstanding. I highly recommend Kelly Infiniti for The staff was professional and thoughtful. They covered the cost of my oil change following a misunderstanding. I highly recommend Kelly Infiniti for all services. More
Other Employees Tagged: Frank Falco, Peter Jervinis, Ryan Seely
August 23, 2018
The service department is not organized I have had my car for almost 3 years and almost dread every time I need to bring it in for service. They are disorganized and never seem to have a loa I have had my car for almost 3 years and almost dread every time I need to bring it in for service. They are disorganized and never seem to have a loaner car available. This last visit I called said my visor was broken and he said you need a replacement. I was told he would order part, have loaner ready but I needed to wait 2 weeks. Inconvenient but understandable. I came in and the part wasn’t there, no loaner vehicle. Frustrated Ryan was able to get the part and do it in an hour which I was grateful for. Waiting for my car I see it’s pulled up but yet no one came to get me. I finally go to my car and there is a white mark on my drivers door. I suggest if you buy an Infiniti go to a different company for service. This is not the only time I have been left frustrated with service at this location. More

