John Cusumano
John Cusumano at Paul Conte Cadillac
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John Cusumano

Cadillac Service Advisor

Paul Conte Cadillac

169 W Sunrise Hwy
Freeport, NY 11520

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4.8
548 Reviews
4.8

548 Reviews

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548 Reviews of John Cusumano

November 16, 2024

Dealership Rating
Employee Rating

I just picked up my car so I haven't used your service department in about 5 or so years..I have always been pleased with the service in the past I am sure I will be pleased with them again More

by joyce.kaufman
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Galgano, Omar Azizi

November 07, 2024

Dealership Rating
Employee Rating

Have been a Paul Conte customer and had the same service rep since 2001.. always top notch satisfaction More

by Pcicia62
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Giannini in Service

November 02, 2024

Dealership Rating
Employee Rating

Paul County has been my dealership for a couple of years now. So great, I've recommended family and friends. John has always helped me with all my cars needs. Would highly recommend!! More

by usa1contractors
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

October 30, 2024

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Employee Rating

Very good professional service, frendly enviromental, ready to help you, this is my second car from this dilership, recomend you ! More

by mnadler7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 26, 2024

Dealership Rating
Employee Rating

John Cusumano excellent service representative. Very professional and will make sure your vehicle is well cared for and you are satisfied with the service performed on the vehicle. More

by pjayltd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Gimenez

October 24, 2024

Dealership Rating
Employee Rating

The worst dealership I have ever dealt with. Was told at time of contract that they will give me a loaner when I need service. First time I call they said "no loaner for regular maintenance". More

by jdeedccpw
Recommend Dealer
No
Oct 25, 2024

Paul Conte Cadillac responded

Thank you for your feedback. I'm sorry you had an issue scheduling an appointment for service. We will be contacting you to schedule a sooner appointment.

October 17, 2024

Dealership Rating
Employee Rating

Very easy process. Didn’t keep me there a minute longer than I needed to be. Had the car I wanted and helped get it done quickly and efficiently. Great communication th More

by BT
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Bobrick In Sales

October 16, 2024

Dealership Rating
Employee Rating

Excellent care by the technicians of Paul Conte Service as usual. Parts though were delayed arriving at dealership. More

by barry.warren1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

October 16, 2024

Dealership Rating
Employee Rating

service as always is wonderful was in and out on time parts is great had part in stock and christine is great More

by TRISHA5555
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

October 13, 2024

Dealership Rating
Employee Rating

Ryan was very communicative and kept me informed, Pat McCabe always super helpful overall very good service More

by RL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pat McCabe, Ryan Gimenez

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