John Collins
John Collins at BMW of Tenafly
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John Collins

Service Advisor

BMW of Tenafly

301 County Rd
Tenafly, NJ 07670

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4.7
23 Reviews
4.7

23 Reviews

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23 Reviews of John Collins

September 19, 2024

Dealership Rating
Employee Rating

The problem of this place is the mechanics and the management. I have a feeling that they would select/recommend expensive repairs but pay less attention to the issues which bring the car to the serv More

by shengzhi18cw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gem Camorongan

Sep 21, 2024

BMW of Tenafly responded

Hello, Your feedback is important to us here at BMW of Tenafly. I would appreciate the opportunity to speak with you to address your feedback about your recent experience with our Service Team regarding the attentiveness and the cost of repairs. Please email me with your preferred contact information. Thank you, Sabier Batista Service Manager BMW of Tenafly sbatista@penskeautomotive.com

March 18, 2024

Dealership Rating
Employee Rating

John is simply the best! He is always available and approachable. He goes above and beyond! We are servicing our cars here for many years so i know John very well. He is a ge More

by eantommarchi
Recommend Dealer
Yes
Apr 30, 2024

BMW of Tenafly responded

Thank you for the warm feedback. Our team always strives to be accessible and dedicated at BMW of Tenafly. We're pleased to have serviced your cars over the years.

December 20, 2023

Dealership Rating
Employee Rating

Friendly relations honestly well organized good service department loner car clean and always available very efficient sales people More

by Markgurin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marlend Kaceli

Apr 12, 2024

BMW of Tenafly responded

Thank you for your kind words. BMW of Tenafly Service Department and Sales team appreciate your positive review about the loaner car and efficient service.

October 26, 2023

Dealership Rating
Employee Rating

There are 3 closer BMW dealerships near us but we chose BMW of Tenafly for their excellent service, large selection of vehicles and friendly staff. More

by D Arp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marlend Kaceli , Charles

Oct 26, 2023

BMW of Tenafly responded

Hello and thank you for this great five-star review! Here at BMW of Tenafly we strive to have a large selection of vehicles so our friendly Sales Team can help find the perfect vehicle for you. We appreciate your business, and we hope to see you again.

July 28, 2023

Dealership Rating
Employee Rating

Always a pleasure to visit this dealership. Great sales and service people . Been a very long time customer . Recommended the dealership to many people . More

by Bobflynn417
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roland Llupa , Stella Kumsung Oh

Jul 29, 2023

BMW of Tenafly responded

We are glad to learn that you are consistently impressed with our team of BMW of Tenafly. We will be excited to learn about this highly-rated review and recommendation. Thank you so much for being one of our valued customers and we look forward to your next visit!

July 16, 2023

Dealership Rating
Employee Rating

Excellent experience overall. From service department to salesperson/client advisor to finance manager, a truly pleasant experience. Marlend Kaceli was extremely helpful and a p More

by Janet.ronga71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marlend Kaceli , Stella Kumsung Oh, John Collins in service dept is terrific! Super nice and extremely helpful!

Jul 16, 2023

BMW of Tenafly responded

Hello Janet, thank you so much for your kind feedback. We are so very pleased to know that you have had excellent experiences with our staff at BMW of Tenafly and we look forward to assisting you again in the future. Take care.

October 22, 2022

Dealership Rating
Employee Rating

The dealer is excellent I will be recomendable and I use the service since 2018 And they are professional people. Thank again Mr Marlent More

by Diego Rodriguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marlend Kaceli , Pedro

Oct 24, 2022

BMW of Tenafly responded

Thank you so much for your wonderful feedback, Diego. We appreciate your business and hope to see you again soon. BMW of Tenafly hopes your day is incredible. Take care.

August 20, 2022

Dealership Rating
Employee Rating

Always felt comfortable going there, never pressured to buy anything. My sales associate is great. Also when other dealerships upcharging several thousand for instock vehicle, they are selling at MSRP minu More

by drkoshibemd
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marlend Kaceli , Stella Kumsung Oh, Nick from service, also 5stars

Aug 23, 2022

BMW of Tenafly responded

Hello, We are happy that our team always provided you with a welcoming experience. Thank you for choosing BMW of Tenafly and please let us know if there is anything else we can help with.

Aug 23, 2022

BMW of Tenafly responded

Hello, We are happy that our team always provided you with a welcoming experience. Thank you for choosing BMW of Tenafly and please let us know if there is anything else we can help with.

Aug 23, 2022

BMW of Tenafly responded

Hello, We are happy that our team always provided you with a welcoming experience. Thank you for choosing BMW of Tenafly and please let us know if there is anything else we can help with.

Aug 23, 2022

BMW of Tenafly responded

Hello, We are happy that our team always provided you with a welcoming experience. Thank you for choosing BMW of Tenafly and please let us know if there is anything else we can help with.

May 11, 2021

Dealership Rating
Employee Rating

I love this place !! I’m a customer for a very long time, locations And staff Amazing job Very good I totally recommend this place More

by Ivignieri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2021

BMW of Tenafly responded

Thank you for the excellent review! We are so pleased to have earned you loyal business. We appreciate your recommendation as well. If there is anything else that BMW of Tenafly can do for you, please be sure to let us know.

May 11, 2021

Ivignieri responded

Yes

January 13, 2021

Dealership Rating
Employee Rating

Euna is the best! If you want a smooth and easy sales experience go to BMW Tenafly and ask for her. She'll take care of you! More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Euna Wilson , Sean Mohammed

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