John Carlen
John Carlen at Crews Subaru of Charleston
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John Carlen

Certified Technician

Crews Subaru of Charleston

8261 Rivers Ave
North Charleston, SC 29406

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4.8
19 Reviews
4.8

19 Reviews

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19 Reviews of John Carlen

December 03, 2024

Dealership Rating
Employee Rating

Great experience in service! I was going in to get my windshield glass fixed and got recommended to do the 30,000 mile service instead of waiting a few months! I got an oil chang More

by bridgetth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pete Berkos, Alisha Gatlin

September 04, 2024

Dealership Rating
Employee Rating

Always a great experience there! Friendly, respectful, professional. I have never experienced anything like this at any other dealership. More

by wanatelaineGhjjf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pete Berkos, Alisha Gatlin , Krissy Duncan, Jason Parish

June 22, 2024

Dealership Rating
Employee Rating

Great service. Personable with specific customer service people, and integrated on line service optioning. Bonus, when I left something buried in the loaner glove b More

by kerry_strathman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pete Berkos, Alisha Gatlin , Krissy Duncan, Jason Parish

June 04, 2024

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Employee Rating

Up until my most recent servicing all had been well. However the last time there seemed to be some confusion as to my problem and the staff. This was unfortunate as now I am not sure I would send any More

by felder142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 17, 2023

Dealership Rating
Employee Rating

I took my 2019 Subaru Outback which I absolutely adore to get one of the electrical modules that went out in the vehicle which made the tire pressure light come on and my husband and I knew it was the best b More

by MJS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Pam Baker, Pete Berkos, Alisha Gatlin , Krissy Duncan, Jason Parish

June 06, 2023

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Fair and customer focused. I will continue to use Crews in the future for my new car and service needs. More

by pgregory36
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Pete Berkos, Alisha Gatlin , Krissy Duncan, Jason Parish

March 18, 2023

Dealership Rating
Employee Rating

I have purchased 3 Outbacks through this dealership and have had all required maintenance on these vehicles done at this same dealership. It has been a pleasure every time walk through the doors. I have More

by jim-fortier@att.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Stringer, Pete Berkos, Jerry Peters, Alisha Gatlin , Krissy Duncan, Jason Parish, Steve Turko ( 5 Stars for Steve)

Mar 20, 2023

Crews Subaru of Charleston responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Crews Subaru of Charleston!

January 02, 2023

Dealership Rating
Employee Rating

The Crews dealerships - including Crews Subaru - are all well known for providing first class service and after sales attention. At Crews Subaru, buying a Subaru - new or pre-owned - is not the end of More

by SubieOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2023

Crews Subaru of Charleston responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 01, 2022

Dealership Rating
Employee Rating

Crews Subaru were amazing! ! They took the time to go over everything and explain everything helped me walk through building the car everyone was great from the sales person to More

by YaYa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2022

Crews Subaru of Charleston responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

October 31, 2022

Dealership Rating
Employee Rating

Crews Subaru always provides amazing service. They were on time as scheduled, courteous and friendly. Thank you for great service. More

by fairchild.family
Recommend Dealer
Yes

Other Employees Tagged: Pete Berkos, Alisha Gatlin , Krissy Duncan, Jason Parish

Nov 06, 2022

Crews Subaru of Charleston responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

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