John Carbajal

Centennial Subaru responded

meet2talk, thank you for sharing your experience with us! We're thrilled to hear that John provided such helpful and attentive service during your Subaru purchase. It's great to know he took the time to address your questions, ensure the scratches were taken care of, and followed up to confirm your satisfaction. We strive to make every customer's experience just as positive, and your feedback means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. Enjoy your new Subaru! Robert Baugh Sales Manager

Centennial Subaru responded

aharenza, Thank you for sharing your experience! We’re thrilled to hear that John provided excellent service and made a great impression. We do apologize for the wait you experienced during the financing process. Your feedback is invaluable, and we’ll use it to ensure we streamline the process for our cash-paying customers in the future. Congratulations on your new vehicle, and thank you for choosing Centennial Subaru! 🚗😊 Robert Baugh Sales Manager

Centennial Subaru responded

april1.1990, Thank you for sharing your experience! We’re thrilled to hear that Steven and the rest of the team made your visit so memorable. Providing exceptional service is always our top priority, and it’s wonderful to know we succeeded. We’re grateful you chose us and look forward to helping you again in the future. Enjoy your new vehicle! Robert Baugh Sales Manager

Centennial Subaru responded

maorii11, Thank you so much for sharing your experience! It was truly my pleasure to assist you with your new 2025 Outback. I'm thrilled to hear that your wife loves the surprise and is enjoying the upgrade—there’s nothing better than seeing someone excited about their new ride! I'm here to ensure you continue to love your Outback for miles to come. Looking forward to that pizza lunch, too—great idea! If you need anything else in the meantime, don’t hesitate to reach out. Thank you again for choosing Centennial Subaru! Robert Baugh Sales Manager

Centennial Subaru responded

thompjl1, Thank you for taking the time to share your experience. We’re sorry you left feeling disappointed and surprised by any additional costs. We never intend to leave customers feeling misled, and we understand how frustrating unexpected fees can be. Our goal is always to be upfront and transparent, and we apologize if we fell short of that standard during your visit. We would appreciate the opportunity to speak with you directly, review the details, and see if we can find a more suitable solution. Please feel free to contact our management team at [contact 725-281-5323. We value your feedback and hope to earn back your trust.

Centennial Subaru responded

Vaallan, Thank you for your kind words! We're delighted to hear that your car-buying experience was pleasant and that our salesperson took the time to listen to your needs and find the perfect Subaru for you. Congratulations on your new vehicle, and welcome to the Centennial Subaru family! If you ever need anything, we're here to help. Robert Baugh Sales Manager