John Borchardt

Pleasant employees, helpful employees when you arrive in the dropoff area! Good customer service! Gabriel Romano was exceptional to deal with! the dropoff area! Good customer service! Gabriel Romano was exceptional to deal with! More

by PHLLPS77 Verified Customer Verified Customer

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My service experience with the dealership is 5 sstar. However, that is where the stars end. I have to call Sales to get to speak with someone in Service because the phone is rarely answered and msgs le However, that is where the stars end. I have to call Sales to get to speak with someone in Service because the phone is rarely answered and msgs left are never returned. I wanted to purchase an extended maintenance dept and place several calls and NEVER received a call back until I finally called Sales, who always answers, and the manager put me in touch with Windy who was excellent. I do not recall the Sales Manager's name but he was extremely helpful and professional. I had some damage done, minor, while the car was in the shop. I called my service rep Kevin who is definitely 5 stars, told him about the damage and was expecting a call from his manager. The call NEVER came. I called to follow up and Kevin scheduled me for service to replace the damaged running board. The Manager Never called to apologize for the damage to my car. That is very poor service. So if you need service they do a great job if you can get someone on the phone. The finance manager never returns call. Even when you want to spend money in the dealership. NEVER EVER calls back! They have nice inventory and Sales will always be available. Service will be available but getting to service via phone is near impossible. More

by REBKOV7 Verified Customer Verified Customer

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Exceptional! From the first step to the last! Exceptional! I just had one of the worst experiences at Lester Glenn GMC in Tom’s River. I wish Mercedes had a picku From the first step to the last! Exceptional! I just had one of the worst experiences at Lester Glenn GMC in Tom’s River. I wish Mercedes had a pickup truck. More

by deana2 Verified Customer Verified Customer

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Excellent service. Jonathan took a lot of time explaining the features of the car. Very detaiked. Jonathan took a lot of time explaining the features of the car. Very detaiked. More

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Jonathan was so helpful and knowledgeable. He got me the car I wanted in my price range. He walked me thru all the things I needed to know on how to work the car and the electronics. I would r He got me the car I wanted in my price range. He walked me thru all the things I needed to know on how to work the car and the electronics. I would recommend him to anyone wanting to buy a Mercedes. I'm very pleased with the customer service and the car I purchased. I will definitely be back again to work with Jonathan. More

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Mercedes Benz of Atlantic City is a wonderful business to work with. They are thorough, friendly, and very helpful. Jonathan Batt and the service department are fantastic to work with. Highly recommend! work with. They are thorough, friendly, and very helpful. Jonathan Batt and the service department are fantastic to work with. Highly recommend! More

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Love this Dealership! Very welcoming atmosphere as well as pleasant staff. No pressure from anyone. Very welcoming atmosphere as well as pleasant staff. No pressure from anyone. More

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Darnell made the whole process simple, easy, and we never felt pressure into the sale. He was knowledgeable and always communicated on a timely basis. Thank you for such a great experience for my 1st time felt pressure into the sale. He was knowledgeable and always communicated on a timely basis. Thank you for such a great experience for my 1st time as a Benz owner. More

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Salesman was great. Fast document work. After purchase questions took to long to answer, if at all via email. Had to go there to get answers. Fast document work. After purchase questions took to long to answer, if at all via email. Had to go there to get answers. More

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Very professional and courteous staff. Darrin and John were great! Large and clean facility. All of the above made for a very pleasant visit and sales experience. Darrin and John were great! Large and clean facility. All of the above made for a very pleasant visit and sales experience. More

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