John Borchardt

Kelvin Do is always so helpful and accommodating and Danielle Jackson always assists if I have any questions. Great team Danielle Jackson always assists if I have any questions. Great team More

by crepemertle Verified Customer Verified Customer

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Had a flat tire on my brand-new AMG just 5 days after I got the car. Good thing I purchased the wheel and tire package. Leo was great to work with. He had me bring the car in. Thought he had one replac got the car. Good thing I purchased the wheel and tire package. Leo was great to work with. He had me bring the car in. Thought he had one replacement, but it turned out to be a different tread design. He tried to get a tire the next day, but it was not available locally. Had to go to Ohio for the tire size. Took three days to get the tire delivered. Leo kept me updated daily on the status of the tire. This was my only experience with the service department, but was very happy with their follow up and keeping me informed. More

by DOUG@LUBENOWAGENCY.COM Verified Customer Verified Customer

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Started out bad but issues were ultimately fixed. Issues weee with finance processing and administration Issues weee with finance processing and administration More

by AZZYDUNK Verified Customer Verified Customer

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It was an absolute pleasure to deal with Darrin. And Todd, John, and of course Levi made us feel like part of the family. As we left in our car, both my wife and I said that it was the best experien And Todd, John, and of course Levi made us feel like part of the family. As we left in our car, both my wife and I said that it was the best experience we ever had at a car dealership. Kudos to Mercedes-Benz of Atlantic City!!! More

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Pleasant employees, helpful employees when you arrive in the dropoff area! Good customer service! Gabriel Romano was exceptional to deal with! the dropoff area! Good customer service! Gabriel Romano was exceptional to deal with! More

by PHLLPS77 Verified Customer Verified Customer

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My service experience with the dealership is 5 sstar. However, that is where the stars end. I have to call Sales to get to speak with someone in Service because the phone is rarely answered and msgs le However, that is where the stars end. I have to call Sales to get to speak with someone in Service because the phone is rarely answered and msgs left are never returned. I wanted to purchase an extended maintenance dept and place several calls and NEVER received a call back until I finally called Sales, who always answers, and the manager put me in touch with Windy who was excellent. I do not recall the Sales Manager's name but he was extremely helpful and professional. I had some damage done, minor, while the car was in the shop. I called my service rep Kevin who is definitely 5 stars, told him about the damage and was expecting a call from his manager. The call NEVER came. I called to follow up and Kevin scheduled me for service to replace the damaged running board. The Manager Never called to apologize for the damage to my car. That is very poor service. So if you need service they do a great job if you can get someone on the phone. The finance manager never returns call. Even when you want to spend money in the dealership. NEVER EVER calls back! They have nice inventory and Sales will always be available. Service will be available but getting to service via phone is near impossible. More

by REBKOV7 Verified Customer Verified Customer

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Exceptional! From the first step to the last! Exceptional! I just had one of the worst experiences at Lester Glenn GMC in Tom’s River. I wish Mercedes had a picku From the first step to the last! Exceptional! I just had one of the worst experiences at Lester Glenn GMC in Tom’s River. I wish Mercedes had a pickup truck. More

by deana2 Verified Customer Verified Customer

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Excellent service. Jonathan took a lot of time explaining the features of the car. Very detaiked. Jonathan took a lot of time explaining the features of the car. Very detaiked. More

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Jonathan was so helpful and knowledgeable. He got me the car I wanted in my price range. He walked me thru all the things I needed to know on how to work the car and the electronics. I would r He got me the car I wanted in my price range. He walked me thru all the things I needed to know on how to work the car and the electronics. I would recommend him to anyone wanting to buy a Mercedes. I'm very pleased with the customer service and the car I purchased. I will definitely be back again to work with Jonathan. More

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Mercedes Benz of Atlantic City is a wonderful business to work with. They are thorough, friendly, and very helpful. Jonathan Batt and the service department are fantastic to work with. Highly recommend! work with. They are thorough, friendly, and very helpful. Jonathan Batt and the service department are fantastic to work with. Highly recommend! More

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