John Bierman
John Bierman at Criswell Chevrolet of Thurmont
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John Bierman

Service Director jbierman@criswellauto.com

Criswell Chevrolet of Thurmont

111 Frederick Road
Thurmont, MD 21788

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12 Reviews

Service Manager (240) 575-6108 jbierman@criswellauto.com

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12 Reviews

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12 Reviews of John Bierman

December 16, 2024

Dealership Rating
Employee Rating

GREAT SERVICE ANDY HORMAN WAS GREAT TO DEAL WITH AND A VERY HANDSOM AWESOM PERSON. More

by ahorman23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 30, 2024

Dealership Rating
Employee Rating

James Grandstaff and his staff are terrific. They provide great customer service at a very competitive price. More

by ergreene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcos Veloso

Jan 30, 2024

Criswell Chevrolet of Thurmont responded

Thanks for taking the time to share this positive feedback! We look forward to seeing you soon!

December 03, 2023

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Employee Rating

Very pleasant and helpful Justin Krumpach is one of the best salesman I have ever met More

by Smitty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Duncan, Brandon Plakas, Marcos Veloso, Andrew Horman , Kurt Ellis, Justin Krumpach, Brandon Seitz

Dec 05, 2023

Criswell Chevrolet of Thurmont responded

We're thrilled to see you enjoyed a great experience at Criswell of Thurmont! We look forward to seeing you soon!

April 27, 2021

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Employee Rating

Great and quick experience. We knew what we wanted and they answered all are questions and got us out in less than 2 hours. Can't wait for our future road trips and with the extended warranty and vehicle More

by Ashley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Chuckerel

Apr 29, 2021

Criswell Chevrolet of Thurmont responded

We look forward to continuing to work with you on all of your automotive needs! Thanks again for choosing Criswell of Thurmont and for posting these positive details about your great car buying experience.

April 13, 2021

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I took delivery of my 2021 C8 Corvette on Friday, April I took delivery of my 2021 C8 Corvette on Friday, April 9. The C8 was ordered in early October. It has been a long process. I can’t say enough grea More

by Gettysburg-Cliff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Doug Martin, Brandon Plakas , Sadie Finneyfrock, Kwame Odum, Brandon Seitz

Apr 14, 2021

Criswell Chevrolet of Thurmont responded

Congratulations! We're thrilled to have been a part of this successful purchase and truly appreciate your kind comments and detailed review of your car buying experience. We hope you enjoy your new vehicle and welcome you to give us a call or stop by if we can help in any other way.

August 19, 2020

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Employee Rating

I got a flat tire before school and was able to contact John Bierman for some assistance. He did not hesitate to have help sent my way for me to fix my tire. Very friendly and will definitely be calling hi More

by Nick Lyons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 26, 2020

Criswell Chevrolet of Thurmont responded

We're really glad that we were able to help you out so quickly! Our service team is top-notch and routinely goes the extra mile to ensure our customers can rely on them for any automotive service needs. We hope to be of assistance when your vehicle is due for its next routine maintenance visit.

July 15, 2020

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Employee Rating

Brandon always makes time for me even when the shop is busy!! Brandon makes sure my vehicle is well taken care of and truly goes above and beyond the call!! Thanks so much Brandon!!! More

by Honest customer
Recommend Dealer
Yes

Other Employees Tagged: Brandon Plakas

Jul 16, 2020

Criswell Chevrolet of Thurmont responded

That's wonderful to hear! We really appreciate both your business and positive comments about our staff. It's our pleasure to help, and we look forward to continuing to work with you on any of your automotive needs.

November 23, 2019

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Employee Rating

We were at Criswell on Friday with Angela Pecorio and she bought a car with Mike Chuckerel and he did a fantastic job. He explained everything very well and took care of Angela. Thank you so much for havin More

by KayS.Zile
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Duncan , Mike Chuckerel, Tommy Little, Maddie Oshea

Nov 26, 2019

Criswell Chevrolet of Thurmont responded

Thank you for sharing the details of your recent experience at Criswell of Thurmont. It's wonderful to see you were pleased with your entire visit and were equally impressed with both the staff and the easy and enjoyable car purchasing process. Don't hesitate to reach out if we can help with any of your other automotive needs.

May 31, 2018

Dealership Rating
Employee Rating

Efficient, Friendly, Above the Normal I arrived and had never been to the Thurmont Service center and drove around back, He stopped me and told me to park there and he would take it from t More

by Kay Riddle, Realtor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 04, 2018

Criswell Chevrolet of Thurmont responded

It's wonderful to see that you had such a positive experience at our dealership! John and the service team work hard to provide outstanding customer care and top quality vehicle service for each customer at every visit. We appreciate your business and look forward to working with you in the future at Criswell Chevy of Thurmont!

March 04, 2018

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Employee Rating

Phenomenal service! My experience here was better than I had ever expected! Mr. John Bierman was the most conciencious service manager! I had so many questions that were More

by TheGodFather00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 06, 2018

Criswell Chevrolet of Thurmont responded

We're very pleased that your expectations were exceeded! John and his team are always glad to answer questions while providing the best customer care and the highest quality service for your vehicle. We appreciate your recommendations and look forward to working with you again!

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