John Baessell
John Baessell at Sunrise Volkswagen of Fort Pierce
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John Baessell

Service Director

Sunrise Volkswagen of Fort Pierce

5359 S US Highway 1
Fort Pierce, FL 34982

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4.4
88 Reviews

Dealership Experience

6 yrs, 1 mo

Industry Experience

28 yrs, 11 mos

Languages Spoken

English English

4.4

88 Reviews

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88 Reviews of John Baessell

January 30, 2025

Dealership Rating
Employee Rating

The worst from top to bottom especially customer service. I would never recommend this place. More

by Aneisha.wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jonthan Turk, Sara Haney

Jan 30, 2025

Sunrise Volkswagen of Fort Pierce responded

We value and appreciate your business, Aneisha. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

January 28, 2025

Dealership Rating
Employee Rating

Sunrise is the Treasure Coasts premier Volkswagen service center. The scope of work was well communicated and completed ahead of schedule. ⭐️⭐️⭐️⭐️⭐️ More

by Trevor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonthan Turk

Jan 28, 2025

Sunrise Volkswagen of Fort Pierce responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 29, 2024

Dealership Rating
Employee Rating

Pleasant sales staff and do not pressure the customer. The after sales technical staff provide full vehicle knowledge and expert advice in an essy to understand way. More

by RALPHSUGDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 01, 2024

Dealership Rating
Employee Rating

Very disappointed in their after purchase service. I have a few issues that Volkswagen should stand behind, but they just blame others for their lousy product. More

by Escalady
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Grant Holtzhauer, Romae Jarrett, Sidd Chandra , Mike Romano

September 29, 2024

Dealership Rating
Employee Rating

Best car dealership I ever got a car from would highly recommend this place excellent More

by ZADEALDULAIM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 10, 2024

Dealership Rating
Employee Rating

It's always great to see happy customers for I was one of them when I leased my vehicle 2 years ago. Sadly today, lack of service after the sale has changed all that. I don't enjoy writing negative reviews a More

by JG
Recommend Dealer
No

Other Employees Tagged: Jonthan Turk, Grant Holtzhauer, Sidd Chandra , Chris Falzone

Sep 13, 2024

Sunrise Volkswagen of Fort Pierce responded

We can appreciate the anonymity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@sunrise-vw.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 05, 2024

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Employee Rating

Courteous and professional, accommodating and attentive to details. Takes their time to listen and work out a resolution. More

by RAGGMUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Holtzhauer

Sep 13, 2024

Sunrise Volkswagen of Fort Pierce responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 30, 2024

Dealership Rating
Employee Rating

John was an amazing service adviser, I will only use this service center from now on More

by luke_longworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonthan Turk, Grant Holtzhauer

Jul 02, 2024

Sunrise Volkswagen of Fort Pierce responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 21, 2024

Dealership Rating
Employee Rating

Excellent service for my Volkswagen Tiguan. Will definitely bring my car here again. Everyone in the service department does a great job including the manager. More

by GIRAFFE5626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonthan Turk

Apr 24, 2024

Sunrise Volkswagen of Fort Pierce responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 24, 2023

Dealership Rating
Employee Rating

The Sunrise Teams are incredible- from Sales to Maintenance they know how to deliver great Customer Service More

by GQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonthan Turk, Grant Holtzhauer

Oct 25, 2023

Sunrise Volkswagen of Fort Pierce responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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