John Ashdale | Page 2

Everybody at the dealership went above and beyond. Johnny Dice, got me best deal possible. And made sure I understood what was going on every step of the way. George Clark worked with the banks to get me the Dice, got me best deal possible. And made sure I understood what was going on every step of the way. George Clark worked with the banks to get me the best rate possible! More

by jmelione3342 Verified Customer Verified Customer

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Memorial Day specials My husband and I went to see what Colonial Hyundai had to offer. They were almost giving away cars. We got great deal with a 20 year 200,000 mile pow My husband and I went to see what Colonial Hyundai had to offer. They were almost giving away cars. We got great deal with a 20 year 200,000 mile power train warranty, along with 0% interest for 72 months, plus double military discount and customer return appreciation. They also gave us a fair price for our trade in. Everyone was friendly and helpful. More

by DITEACHES Verified Customer Verified Customer

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Have purchased four cars at this dealership and am totally satisfied withe the whole process. Everyone at the dealership is courteous and professional. I have recommended Colonial to many people. totally satisfied withe the whole process. Everyone at the dealership is courteous and professional. I have recommended Colonial to many people. More

by GRGILBERT45 Verified Customer Verified Customer

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Outstanding Lou Ziegler and the owner John Ashdale went out of their way in troubling times to ensure I had a vehicle to drive until I could finalize my acquisiti Lou Ziegler and the owner John Ashdale went out of their way in troubling times to ensure I had a vehicle to drive until I could finalize my acquisition. I will go to them specifically for my vehicle needs for so long as they are there. Great team and consistent focus on the customer. More

by josephmendez Verified Customer Verified Customer

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We’ve purchased 7 vehicles from this dealership and serviced all of them here. Over the last year or so, their service department has gone completely downhill. They have tried to sell us services we do serviced all of them here. Over the last year or so, their service department has gone completely downhill. They have tried to sell us services we don’t need, have told us they’ve fixed problems when they were not fixed, and have been unable to diagnose an ongoing problem that was diagnosed and fixed in minutes by another mechanic. I also tried to price an newer Hyundai and they wouldn’t deal at all until I brought my husband in and then they started negotiating. When the price still wasn’t where we thought it should be, we went to another Hyundai dealer and they worked with us and we bought a car from there. Additionally, we were given a complimentary car wash card when we purchased our last vehicle and told that we could wash any and all of our cars there. When I brought a car of mine not purchased there, I was told they wouldn’t wash it. While not a major issue, it is just another example of their lack of customer service. We will no longer be back for any of our car needs. More

by HJW1221 Verified Customer Verified Customer

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The point person who scheduled my appointment was courtesy and efficient. They picked my G70 up on time and returned it to me with no issues or delays. I have to say that the overall purchase/service courtesy and efficient. They picked my G70 up on time and returned it to me with no issues or delays. I have to say that the overall purchase/service experience has been awesome! I’ve purchased one other vehicle from Colonial and in each case I’ve been completely satisfied with the dealer’s attention to detail and the professionalism exhibited. More

by michaelmurray1201 Verified Customer Verified Customer

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Let's start with the positive... I love my 2019 Sonata, it's an excellent car. Also positive, I have had it serviced at colonial Hyundai twice. The service department has been great, easy to make and appoi it's an excellent car. Also positive, I have had it serviced at colonial Hyundai twice. The service department has been great, easy to make and appointment and very friendly. As for the sales portion. I was not very happy. After I was at the dealership and was ready to buy the car, I had to wait 2 hours to get in front of the finance guy. I understand they were busy but I felt like I was forgotten about and they moved onto the next customer. Also, no one ever even offered to show me how to hook my phone to the car or show me how the features worked( plenty of time to do it during my wait). Also, I didn't need to test drive the car, I knew exactly what I wanted... ( So this part is partially my fault).. after the deal was done and I went to leave I discovered the car had 4300 miles on it. Guess it was a demo, but they could have at least mentioned it?? Also, I live in Delaware and purchased in pa... I only did because 3 people at the dealer ( 2 sales people and one finance person) told me they handle EVERYTHING for getting a Delaware tag and registration.... Not the case. They gave me a 60 day pa temp tag and said they would handle Delaware registration. 21 days later they called and said I had to go to Delaware DMV for an mv212 form so they could get a Delaware title. So off I went( missing and hour and a half of work) to get the form. After mailing them the Form the 60 days came and went. They still had not gotten the Delaware tag. When I called them they argued and said my pa temporary was 90 days..it was not then they told me to go back to the DMV and pay for a Delaware temporary tag till my tag from them came in. So I did( 2+ hrs of missed work this time and $20). Colonial did re pay me the $20 but that's not the point. I complained to the General manager( useless) and emailed the owner( not even a response) My only help was Eva the title clerk.. she was very nice. So my point.. I like the car and their service dept, but won't buy from them again. More

by DAP8623 Verified Customer Verified Customer

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Excellent experience. Hatd worker professional who went overbroad to meet our goals. Followup and interest for our questions continued after purchase. Highly recommend Johnnie Dice overbroad to meet our goals. Followup and interest for our questions continued after purchase. Highly recommend Johnnie Dice More

by ERNIEK78 Verified Customer Verified Customer

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Lengthy, but good When my wife and I entered the dealership we were greeted by a salesman who stood up and met us we entered and introduced himself as Ted Karwat. We ex When my wife and I entered the dealership we were greeted by a salesman who stood up and met us we entered and introduced himself as Ted Karwat. We explained we were in the market to lease a 2020 Santa Fe. We talked about what we currently driving and what options we were looking for, He took us to the area where the cars were stored and we found a car we really liked.. He explained all the features of the car and asked us if we wanted to take a test drive. We did and the rest is history we leased the car. More

by DO8367DY Verified Customer Verified Customer

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Clint is the best! Vinnie worked hard to get me the best price and Rob made the paperwork a quick and easy process! Highly recommend! price and Rob made the paperwork a quick and easy process! Highly recommend! More

by crupertjr Verified Customer Verified Customer

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