Dealership Experience
2 yrs, 6 mos
Industry Experience
14 yrs, 2 mos
Languages Spoken
English
61 Reviews
Write a Review61 Reviews of John Ard
April 21, 2024
Enjoyed getting my service with the Serra team. Great, friendly, and precise. Thanks Serra Team! Great, friendly, and precise. Thanks Serra Team! More
Other Employees Tagged: Tessa McCown, Colin Whisenant, Vicky Wright, Chris Smith
December 21, 2023
Shady at best. Crap work, no communication, they don’t care about anything other than putting money in their pockets. Zero regard for customer satisfaction or safet Crap work, no communication, they don’t care about anything other than putting money in their pockets. Zero regard for customer satisfaction or safety! More
Other Employees Tagged: Tessa McCown, Colin Whisenant, Vicky Wright, Vicki Edwards , Mike battle
December 19, 2023
I was very satisfied with this dealership. They figured out what was wrong with our car right away and they had to order the part, but my car was ready for me to pick up the next morning. I hi They figured out what was wrong with our car right away and they had to order the part, but my car was ready for me to pick up the next morning. I highly recommend Serra Chevrolet. More
Other Employees Tagged: Tessa McCown
December 17, 2023
They found back seat missing and put the bolts which I am glad because my great grand seat is. The road noise is still bad'' glad because my great grand seat is. The road noise is still bad'' More
Other Employees Tagged: Vicky Wright
December 08, 2023
Great people and excellent service! Returned my truck when promised. Addressed all my concerns with knowledgeable response s, Returned my truck when promised. Addressed all my concerns with knowledgeable response s, More
Other Employees Tagged: Tessa McCown
November 03, 2023
Very fast & work is done properly. Oil change & tire rotation was the scheduled work order Oil change & tire rotation was the scheduled work order More
Other Employees Tagged: Tessa McCown
October 12, 2023
They did a great job at getting me in and out in quick, thank you. thank you. More
Other Employees Tagged: Tessa McCown
October 06, 2023
Your service have all ways been great I would recommend you to all my family and friends you to all my family and friends More
Other Employees Tagged: Tessa McCown, Vicky Wright
October 06, 2023
I’ve had several issues with my vehicle since I purchased it. I have had to get it repaired 5 times and I’ve only had it for 5 months. Most nightmarish experience I’ve ever had. it. I have had to get it repaired 5 times and I’ve only had it for 5 months. Most nightmarish experience I’ve ever had. More
Other Employees Tagged: Cedric Robinson, Dave Clements, Tessa McCown, Digital Airstrike, Doug Eiserloh, Christian Terrell, Malik Khayyam, Vicki Edwards
October 01, 2023
They sold me a lemon and would not do a 72-hour trade in I eventually had to call the bank and have them write off my loan because I told them I wasn't going to be able to pay for a car that I wasn't able t I eventually had to call the bank and have them write off my loan because I told them I wasn't going to be able to pay for a car that I wasn't able to drive in less than 24 hours of buying it they did not return my $1,500 down payment they said that they would be able to credit it to my account and ever since then they have been avoiding my phone calls the receptionist is a puppet she lies and says nobody is available they don't even have that much business in there a day for them not to be in there they always in there sleep eating and selling those bad cars on top of that I'm out of $1,500 no car and the credit that they said that they was putting on my account I can't use because they avoiding me I called Alan Maric he said that he will be able to handle it and it hasn't happened yet More
Other Employees Tagged: Dave Clements, Tessa McCown, Digital Airstrike, Colin Whisenant, Vicky Wright, Vicki Edwards , Richard Weigand