Johathan Romero
Johathan Romero at Lithia Subaru of Fresno
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Johathan Romero

Service Advisor

Lithia Subaru of Fresno

5212 N Blackstone Ave
Fresno, CA 93710

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4.9
15 Reviews
4.9

15 Reviews

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15 Reviews of Johathan Romero

November 18, 2024

Dealership Rating
Employee Rating

The service advisors are very friendly, helpful and knowledgeable. Scheduling online is nice. I wish you had a car wash tho! More

by Chrisgothard
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2024

Lithia Subaru of Fresno responded

Chrisgothard, we really appreciate your great feedback! Our team is available should you require any extra help.

November 11, 2024

Dealership Rating
Employee Rating

The staff at Lithia Subaru Fresno are always friendly and professional. I've spoken with folks from sales, service and financing and have always had a pleasant experience. More

by gonzales.jc73
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Lithia Subaru of Fresno responded

Gonzales.jc73, we really appreciate your great feedback! Our team is available should you require any extra help.

November 02, 2024

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Employee Rating

Kind ,curteous ,took time to fix the problem and provided a loaner car.Checked to assure replacement part was under warrantee More

by hkhouzam
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Lithia Subaru of Fresno responded

Hkhouzam, we really appreciate your great feedback! Our team is available should you require any extra help.

Nov 09, 2024

hkhouzam responded

Kind ,curteous ,took time to fix the problem and provided a loaner ca

October 29, 2024

Dealership Rating
Employee Rating

Staff was wonderful! Jonathan was very helpful and always gave me frequent updates on my car. More

by mariamorfin22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Lithia Subaru of Fresno responded

Mariamorfin22, we really appreciate your great feedback! Our team is available should you require any extra help.

October 29, 2024

Dealership Rating
Employee Rating

Service was done as promised. Friendly service, nice dealership. I will visit this dealership again. More

by lockermano6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Lithia Subaru of Fresno responded

Lockermano6, we really appreciate your great feedback! Our team is available should you require any extra help.

October 28, 2024

Dealership Rating
Employee Rating

Always courteous and helpful But I would like to see some more check in help More

by Barbarasteele01
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Lithia Subaru of Fresno responded

Barbarasteele01, we really appreciate your great feedback! Our team is available should you require any extra help.

October 13, 2024

Dealership Rating
Employee Rating

Wonderful help with Jonathan. He has been very helpful with all of my car issues. He has always been very helpful and polite. More

by Susanbriam
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2024

Lithia Subaru of Fresno responded

Susanbriam, we really appreciate your great feedback! Our team is available should you require any extra help.

October 12, 2024

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Employee Rating

Service help was prompt, efficient and helpful. This is the fourth or fifth time I’ve had my car in and always a good experience More

by wadunn224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2024

Lithia Subaru of Fresno responded

Wadunn224, we really appreciate your great feedback! Our team is available should you require any extra help.

October 10, 2024

Dealership Rating
Employee Rating

Everyone is great and super friendly, the only complaint I have for this visit is my car came back extremely dirty, a coupon for a carwash would have been nice. More

by Road.dozer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2024

Lithia Subaru of Fresno responded

Road.dozer, we really appreciate your great feedback! We do have coupons available. If you do not receive one, please do not hesitate to ask for one. We are always more than happy to take care of you.

October 08, 2024

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Employee Rating

They are for the customers and explain repairs so one understands what needs to be done now and later. More

by leronemccl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Lithia Subaru of Fresno responded

Leronemccl, we really appreciate your great feedback! Our team is available should you require any extra help.

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