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Johany Trespalacios
Johany Trespalacios at Elder Ford of Tampa
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Johany Trespalacios

Assistant Service Advisor Manager

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.6
822 Reviews

Dealership Experience

23 yrs, 5 mos

Industry Experience

23 yrs, 5 mos

Specialties & Trainings

Warranty Administrator Base Certified

Service Advisor Master certified

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4.6

822 Reviews

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822 Reviews of Johany Trespalacios

April 17, 2025

Dealership Rating
Employee Rating

My Car came back with dead battery. Car tag# 602 note: needs a jump box. No issues before. Some one in the service department drained the battery. No one wants to take the responsibili More

by dunna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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April 15, 2025

Dealership Rating
Employee Rating

Mr. Trespalacios always provides great communication and customer service. He takes really good care if all our vehicles. More

by RVAELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 17, 2025

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

April 13, 2025

Dealership Rating
Employee Rating

I can always count on Johany and the technicians in service. I needed my O2 sensor replaced. Truck runs great. He even replaced my tow hitch cover that got damaged in the car wash. Always goes abov More

by tbunn77777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 15, 2025

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

April 13, 2025

Dealership Rating
Employee Rating

I've bought so far four fords from these guys and each time they're betterFord FORD, Ford On Road Daily More

by FLUIS1476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 15, 2025

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

April 12, 2025

Dealership Rating
Employee Rating

Dealership is nice and clean. No parking for parts dept or customers who are parking for service or parts, sales side blocks off spots and gets aggressive when people park anywher More

by KYLE from Tampa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 14, 2025

Elder Ford of Tampa responded

Hi Kyle, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

April 11, 2025

Dealership Rating
Employee Rating

Service has slipped a bit in the last 2 years. Still ok. Prices very high. More

by MPATIERNO50
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios

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Apr 14, 2025

Elder Ford of Tampa responded

Hello, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

April 06, 2025

Dealership Rating
Employee Rating

We received excellent customer service from Elder and were very satisfied. We would recommend them to anyone. More

by KELLYEO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perez, Nicole Dobbs, Daniel Arias

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Apr 09, 2025

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

April 02, 2025

Dealership Rating
Employee Rating

Awesome service advisor I've ever had, he is my go to guy for everything car repair wise.. More

by purplechevy64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Weicherding

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Apr 06, 2025

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 02, 2025

Dealership Rating
Employee Rating

Johany is very courteous and bends over backwards to make things right. Seems to always to appear cheerful. More

by ghowcrof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service manager

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Apr 06, 2025

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

March 30, 2025

Dealership Rating
Employee Rating

Elder Ford is the most affordable dealer of all the Ford dealers in the Bay area. IT is a corporately-owned dealership, but the people make the dealership. More

by Ruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Sills, Daniel Alicea, Dan Beavers, Nicole Dobbs, Daniel Arias, Pete Mancini

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Mar 30, 2025

Elder Ford of Tampa responded

Hello Ruby, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

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