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Johany Trespalacios
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Johany Trespalacios
Assistant Service Advisor Manager
Elder Ford of Tampa
9560 N Florida Ave
Tampa, FL 33612
794 Reviews
Dealership Experience
23 yrs, 1 mo
Industry Experience
23 yrs, 1 mo
Specialties & Trainings
Warranty Administrator Base Certified
Service Advisor Master certified
Commercial Service Advisor
Service Manager Fundamentals Certified
Quick Lane Manager Fundamentals Certified
794 Reviews
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794 Reviews of Johany Trespalacios
December 21, 2024
Despite a few initial communication problems such as no return calls no update regarding the repair the issue has been resolved. And the outcome is satisfactory. I could have been perfect if Johany had bee return calls no update regarding the repair the issue has been resolved. And the outcome is satisfactory. I could have been perfect if Johany had been kept me updated. Based on the outcome I still rate him five stars. More
by GUANJ
Verified Customer
December 19, 2024
Incompetent people working there. I will never return! The mechanic misdiagnosed my car and and in the end I question whether the problem was fixed. My engine light still comes on per I will never return! The mechanic misdiagnosed my car and and in the end I question whether the problem was fixed. My engine light still comes on periodically. More
by MJSHAY3
Other Employees Tagged: Daniel Alicea, Jennifer Perez
December 14, 2024
Knowledgeable mechanics, courteous and keeps you informed on progress. Short wait time. Clean waiting area on progress. Short wait time. Clean waiting area More
by hazlockler
Other Employees Tagged: Daniel Alicea, Jennifer Perez
December 14, 2024
Great service from the team. Everyone involved was fast and accommodating. Especially appreciate the ride service. Everyone involved was fast and accommodating. Especially appreciate the ride service. More
by gsigle12
Other Employees Tagged: Daniel Alicea, Dan Beavers, Jennifer Perez, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro
December 14, 2024
The team was great they had a very good job I’m glad I had them do the work had them do the work More
by foreony04
Other Employees Tagged: Daniel Alicea, Dan Beavers, Jennifer Perez, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro
December 13, 2024
The best customer service, nice workers, professional people and great and fast service. I love it 🙏 people and great and fast service. I love it 🙏 More
by Yeneidys
Other Employees Tagged: Daniel Alicea, Dan Beavers, Jennifer Perez, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro
December 11, 2024
Service department took care of my recalls on my 2021 f250 truck at my house, which was over and above for me. Thanks Elder Ford. f250 truck at my house, which was over and above for me. Thanks Elder Ford. More
by TOMMCLAIN12000
Other Employees Tagged: Dan Sills, Daniel Alicea, Jennifer Perez, DAVID FUNK
December 06, 2024
They are very friendly and very professional wiht their work and are respectful to everyone work and are respectful to everyone More
by Laudicelis
Other Employees Tagged: Daniel Alicea, Dan Beavers, Jennifer Perez, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro
December 01, 2024
I normally work with Nicole who is awesome, quick to respond and super knowledgeable! I love the service here! respond and super knowledgeable! I love the service here! More
by Ebonyg
Other Employees Tagged: Dan Beavers, Nicole Dobbs
November 26, 2024
This was the best experience I have ever been involved with will definitely am amazed at the quality service thank you for everything. with will definitely am amazed at the quality service thank you for everything. More
by ehaynes1845
Other Employees Tagged: Daniel Alicea, Dan Beavers, Jennifer Perez, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro
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