Johany Trespalacios
Johany Trespalacios at Elder Ford of Tampa
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Johany Trespalacios

Assistant Service Advisor Manager

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.7
808 Reviews

Dealership Experience

23 yrs, 3 mos

Industry Experience

23 yrs, 3 mos

Specialties & Trainings

Warranty Administrator Base Certified

Service Advisor Master certified

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4.7

808 Reviews

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808 Reviews of Johany Trespalacios

February 22, 2025

Dealership Rating
Employee Rating

This is our second purchase at Elder Ford and both times we were very happy with our purchase and how we were treated. More

by Steveanddiana92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Martines

February 20, 2025

Dealership Rating
Employee Rating

Another exceptional customer service experience. From Johany, my service advisor to tech who fixed my truck. Replaced water pump. To Alejandra and tech in Quick Lane who recognized the urgency. My More

by tbunn77777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alejandra

Feb 23, 2025

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

February 14, 2025

Dealership Rating
Employee Rating

Giovanie trespalacios its a nice person and help me with everything all ways i going elder ford its the best place More

by JONNYPORSHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Feb 20, 2025

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2025

Dealership Rating
Employee Rating

good, appreciate the communciation. reaached out serveral times during the day. will have other cars serviced More

by david.joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2025

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 31, 2025

Dealership Rating
Employee Rating

Process took a little longer, but dealer was very busy. Jonathan was very helpful and knowledgeable to get this process done however. More

by Sean henneman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Elder Ford of Tampa responded

Hello Sean, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

January 22, 2025

Dealership Rating
Employee Rating

It is a good Dealer, they have the resources and the staff with a high level of humanity More

by Julio Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2025

Elder Ford of Tampa responded

Hi Julio, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

January 18, 2025

Dealership Rating
Employee Rating

Excellent service. The car was ready when promised.Service advisor was friendly and efficient. Great dealership. More

by denhd630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robo Rivera, DAVID FUNK

Jan 20, 2025

Elder Ford of Tampa responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

January 17, 2025

Dealership Rating
Employee Rating

Very satisfied with this location. The last 4 vehicles me and my wife purchased has been here. Doing business at this location has always been a pleasure. Most concerns are usually tak More

by jppaulding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

January 13, 2025

Dealership Rating
Employee Rating

Everyone very polite and knowledgeable Fast service, thanks to all parts and service employees. Thank you BJ More

by Noemail20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Nieves , James Luce, excellent parts employee

Jan 15, 2025

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Feel free to reach out to us if you need anything. Have a wonderful day.

January 10, 2025

Dealership Rating
Employee Rating

I feel like family when I go there This service is great from everybody. I have bought two cars from Elder Ford in the last 5 Years I would recommend anyone to go there. I always get good service everybody More

by marthadickens148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea, Jennifer Perez , Dan,my favorite service guy.

Jan 11, 2025

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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