Johany Trespalacios
Johany Trespalacios at Elder Ford of Tampa

Johany Trespalacios

Assistant Service Advisor Manager

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.6
840 Reviews

Dealership Experience

23 yrs, 9 mos

Industry Experience

23 yrs, 9 mos

Specialties & Trainings

Warranty Administrator Base Certified

Service Advisor Master certified

View more specialties & trainings
4.6

840 Reviews

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840 Reviews of Johany Trespalacios

August 13, 2025

Dealership Rating
Employee Rating

Car is usually ready when promised. Repair is usually done right the first time and problem diagnosed correctly. Love that I can be picked up when repairs are completed and I don't have More

by jppaulding
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios

August 11, 2025

Dealership Rating
Employee Rating

Best dealership in the entire Tampa Bay Area, Service and Sales teams are awesome recommend 100%. More

by nc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Elder Ford of Tampa responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We hope to be of service to you again! Take care!

August 11, 2025

Dealership Rating
Employee Rating

Always a pleasure, the staff is always there to help you. Very nice people and great service More

by m.katherine70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perez

Aug 13, 2025

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

August 07, 2025

Dealership Rating
Employee Rating

Vete good thank you awsome person helped me a lot thank you once again thanks More

by gonzalezjames35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Elder Ford of Tampa responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 31, 2025

Dealership Rating
Employee Rating

The Elder Ford service Team members are great people. JOHANY tried hard to have our 2019 Mustang GT’s necessary repair covered by Ford factory warranty. As the Elder Ford provided lifetime extended warra More

by AE BODDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2025

Elder Ford of Tampa responded

Hi, thanks for taking the time to leave us your honest feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 31, 2025

Dealership Rating
Employee Rating

Great customer service team very customer friendly, concerned with keeping your car in excellent condition. I recommend coming to have your vehicle serviced here. More

by dmackizer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2025

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!

July 29, 2025

Dealership Rating
Employee Rating

People are very nice here. If Car repair without the warranty is crazy expensive in ford dealership More

by lienhuang1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Arias

Jul 30, 2025

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

July 15, 2025

Dealership Rating
Employee Rating

Cesar Castillo it’s a salesman that has been SO helpful to me when needed, I got a flat tire and I was in Clearwater in the middle of my desperation I called him, even on his day off he answered my phone c More

by amma121170
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Castillo

Jul 16, 2025

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope you continue to choose Elder Ford of Tampa for all your vehicle needs! Take care!

July 13, 2025

Dealership Rating
Employee Rating

Great service with friendly and helpful staff. Turn around time exceeded my expectations. Thank you. More

by KGKTYNDALL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2025

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

July 12, 2025

Dealership Rating
Employee Rating

I had a nice person that helped and they were very helpful the only thing is it took a long time More

by Sexyoldlady58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2025

Elder Ford of Tampa responded

Hello, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

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