Johany Trespalacios
Johany Trespalacios at Elder Ford of Tampa
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Johany Trespalacios

Assistant Service Advisor Manager

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.6
782 Reviews

Dealership Experience

23 yrs

Industry Experience

23 yrs

Specialties & Trainings

Warranty Administrator Base Certified

Service Advisor Master certified

View more specialties & trainings
4.6

782 Reviews

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782 Reviews of Johany Trespalacios

November 20, 2024

Dealership Rating
Employee Rating

Contacted you 4 times about buying a new vehicle and got no response, no return call More

by eric
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

November 19, 2024

Dealership Rating
Employee Rating

Jennifer was awesome, my service was quick and easy. I’ll be sure to recommend Elder ford to everyone i know! More

by LUGONICHOLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2024

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

November 18, 2024

Dealership Rating
Employee Rating

Elder Ford of Tampa Aims to please customers. By the experience of it’s service advisors such as Johany Trespalacios he is always there to assist his customers in any way possible Good Job Joha More

by nickx0924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2024

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

November 17, 2024

Dealership Rating
Employee Rating

I received excellent service and when I needed a vehicle I got a rental to move around. More

by nenatapia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Elder Ford of Tampa responded

Hello, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 17, 2024

Dealership Rating
Employee Rating

Elder Ford has been my choice since I purchased my first F150 in 2005 and I have purchased 3 F150 ‘s since including the one I have now. Great job fellas! More

by geraldbenton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Elder Ford of Tampa responded

Hello, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Elder Ford of Tampa

November 16, 2024

Dealership Rating
Employee Rating

Always friendly great service They let me know the final results and what is needed if needed Always happy when I need service Good job service dept More

by TYRONEPATTON61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Elder Ford of Tampa responded

Hello, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 15, 2024

Dealership Rating
Employee Rating

Very well everything, good service, attention Fast, thankful with the personal especially with Jenny she is so nice More

by L.BENAVIDE1706
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nabil Brohmi , Jenny

Nov 18, 2024

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

November 14, 2024

Dealership Rating
Employee Rating

Good atmosphere, Awesome staff ! Thank you . More then anything I would recommend anyone to come visit this location . More

by GQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

November 11, 2024

Dealership Rating
Employee Rating

From the setting up of the appointment to have a factory recall done on the bus I drive and all the way through the actual servicing, The fine folks at Elder Ford did a fine job in a very timely manner. Th More

by R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea

Nov 13, 2024

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

November 11, 2024

Dealership Rating
Employee Rating

I have bought five different trucks with Elder four and this last one they saw that I had a situation a day abuse my need of switching the truck they register my truck for only five months. I lost $500 on More

by luisnavarrohome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 13, 2024

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

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