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Johany Trespalacios
Johany Trespalacios at Elder Ford of Tampa
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Johany Trespalacios

Assistant Service Advisor Manager

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.6
816 Reviews

Dealership Experience

23 yrs, 5 mos

Industry Experience

23 yrs, 5 mos

Specialties & Trainings

Warranty Administrator Base Certified

Service Advisor Master certified

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4.6

816 Reviews

Write a Review

816 Reviews of Johany Trespalacios

April 06, 2025

Dealership Rating
Employee Rating

We received excellent customer service from Elder and were very satisfied. We would recommend them to anyone. More

by KELLYEO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perez, Nicole Dobbs, Daniel Arias

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April 02, 2025

Dealership Rating
Employee Rating

Awesome service advisor I've ever had, he is my go to guy for everything car repair wise.. More

by purplechevy64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Weicherding

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Apr 06, 2025

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 02, 2025

Dealership Rating
Employee Rating

Johany is very courteous and bends over backwards to make things right. Seems to always to appear cheerful. More

by ghowcrof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service manager

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Apr 06, 2025

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

March 30, 2025

Dealership Rating
Employee Rating

Elder Ford is the most affordable dealer of all the Ford dealers in the Bay area. IT is a corporately-owned dealership, but the people make the dealership. More

by Ruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Sills, Daniel Alicea, Dan Beavers, Nicole Dobbs, Daniel Arias, Pete Mancini

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Mar 30, 2025

Elder Ford of Tampa responded

Hello Ruby, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

March 22, 2025

Dealership Rating
Employee Rating

Johany is always top notch. . He is thorough, and helpful in every way. He keeps my vehicles in great shape. More

by RSTKJT
Recommend Dealer
Yes
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Mar 25, 2025

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

March 22, 2025

Dealership Rating
Employee Rating

Worst experience, lack of communication, follow-up, and truck was left unlocked. Theft of items, brought to attention of manager, no communication since. More

by MTLOPEZ13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Alicea, Grant Kitner, Sam Jensen

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Mar 25, 2025

Elder Ford of Tampa responded

Hello, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

Mar 27, 2025

Elder Ford of Tampa responded

Hello, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around.Thank you,Dan SillsGeneral ManagerElder Ford of Tampa

March 14, 2025

Dealership Rating
Employee Rating

Excellent Service I recommend it, I got good treatment. the seller Sergio and rervicial he helped me for a More

by bco571008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perez, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, Daniel Arias, Michael Tafur, Pete Mancini, Michael Loar

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March 03, 2025

Dealership Rating
Employee Rating

Johany was my service advisor. His customer service was very poor. He purposely turned me away because I had an extended warranty claim. Even though I had already dropped off my ve More

by ADGOLDY007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Mar 08, 2025

Elder Ford of Tampa responded

Hello, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

March 03, 2025

Dealership Rating
Employee Rating

Johnny was very knowledgeable and helpful throughout the entire process. The most pleasant service person I have ever dealt with. More

by NBFJEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 08, 2025

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

February 22, 2025

Dealership Rating
Employee Rating

This is our second purchase at Elder Ford and both times we were very happy with our purchase and how we were treated. More

by Steveanddiana92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Martines

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Feb 26, 2025

Elder Ford of Tampa responded

Hello, we appreciate your feedback of our Staff's outstanding service! Please let us know if there is ever anything else we can do for you! Safe travels!

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