Joey Robinson

Friendly, prompt service. Willing to provide loaner when car is being serviced and tech expert very patient explaining all the bells and whistles. Willing to provide loaner when car is being serviced and tech expert very patient explaining all the bells and whistles. More

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Good morning, I leased my RDX in 2019 with the intention to keep leasing the RDX. However, because of change in economy, I purchased the RDX. to keep leasing the RDX. However, because of change in economy, I purchased the RDX. During the period of 2019 till present I have been servicing the RDX at Island ACURA. There is one word that describes their service...AWESOME. From the initial purchase Tim Timco was always courteous & helpful. During the COVID / Service/purchase of our RDX. Tim would have my RDX picked up and serviced. Especially when I purchased the RDX he processed all the documentation...all I had to do is Sign & Pay. Joe Robinson has been servicing the RDX since 2019, always been courteous, understanding and helpful to satisfy my requests. Currently Joe Robinson is trying to schedule an ACURA Representative to review my complaint of "Moonroof Constant Creaking". In summary, I am 85 years old and I have found a home at Island ACURA. God willing, I will be purchasing the new RDX from Tim Timco and have it serviced by Joe Robinson. John Romano More

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Joe Robinson provided professional and courteous service, he kept me informed every step of the way and provided excellent advice on the required repairs. I recommend him and his team at Island Acura highly. he kept me informed every step of the way and provided excellent advice on the required repairs. I recommend him and his team at Island Acura highly. More

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I have been a customer for a number of years and have been very happy with the communication and service from this dealership. been very happy with the communication and service from this dealership. More

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Recently purchased a used RDX and brought it to Island Acura to catch up on due maintenance, including timing belt, water pump, battery etc. Made an appointment on advance and my service advisor Joe check Acura to catch up on due maintenance, including timing belt, water pump, battery etc. Made an appointment on advance and my service advisor Joe checked me in within minutes. Used coupons from their website and prices were very fair. Service was completed same day as promised. Received text message with access to my paperwork and was able to pay my bill online from the train on my way to the shop. Was on my way in minutes. This was a top notch dealer service experience. More

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Great customer service . Have been servicing my vehicles at Island Acura for 20 years. Quick courteous great service ! Have been servicing my vehicles at Island Acura for 20 years. Quick courteous great service ! More

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Very helpful and professional- but all of your reps are in service. I have never had a bad experience at Island Acura in service. I have never had a bad experience at Island Acura More

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Great customer service . Acura Rep kept me informed on when the vehicle would be complete . Quick courteous great service ! Acura Rep kept me informed on when the vehicle would be complete . Quick courteous great service ! More

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Joseph Robinson is a courteous and professional adviser, who knew exactly what my car needed and explained everything. who knew exactly what my car needed and explained everything. More

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Island Acura is a great dealership. Great customer service. The Roslyn Acura service is terrible. Great customer service. The Roslyn Acura service is terrible. More

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