Joey Robinson
Joey Robinson at Island Acura
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Joey Robinson

Service

Island Acura

3350 Sunrise Hwy
Wantagh, NY 11793

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4.7
54 Reviews
4.7

54 Reviews

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54 Reviews of Joey Robinson

November 18, 2024

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Employee Rating

Joseph Robinson is a courteous and professional adviser, who knew exactly what my car needed and explained everything. More

by rayraym13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2024

Island Acura responded

Hello, we're happy you found our staff to be so supportive during your experience here at Island Acura. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2024

Dealership Rating
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Island Acura is a great dealership. Great customer service. The Roslyn Acura service is terrible. More

by almineola
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 15, 2024

Island Acura responded

Thank you for your feedback! We're thrilled to hear you had a great experience with Island Acura and appreciated our customer service. If there’s anything we can do to assist you further, please don’t hesitate to reach out!

October 27, 2024

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Employee Rating

Island Acura has always provided me with prompt and courteous service. All work is completed promptly and satisfactorily More

by Pat
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 28, 2024

Island Acura responded

Hi Pat, thank you for the positive review. We are glad to hear that we are consistently exceeding your expectations. Let us know if you need anything. We hope to see you again.

October 24, 2024

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I have a customer of Island Acura for over 15 years. Their service department Don”top notch” and I highly recommend them. More

by Calibrandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Island Acura responded

Hi, we're happy you found our staff to be so supportive during your experience here at Island Acura. We hope you have a great day!

October 01, 2024

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The staff are very professional and courteous They kept me informed of the status of my cars service. More

by Ameloro1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2024

Island Acura responded

Ameloro, We're glad to hear that our team provided professional and courteous service, keeping you updated throughout the process. We look forward to assisting you again in the future!

September 21, 2024

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Employee Rating

This is a totally stress-free environment. Everyone is friendly, professional and tripping over each other trying to just be plain nice and helpful. I've gotten three cars here and I am neve More

by DWall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Gio , Matt Silva

Sep 23, 2024

Island Acura responded

Hi! We're delighted to hear that your experiences have been consistently positive and stress-free. Our team is always here to go the extra mile for you, and we look forward to helping you again in the future!

August 31, 2024

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Employee Rating

I highly recommend this dealership for their repair services. They were professional, knowledgeable and did an excellent job on my car." More

by Shirleytime
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 03, 2024

Island Acura responded

Thank you for sharing your experience! We're thrilled to hear that you were pleased with our repair services. Our team takes pride in being professional and knowledgeable, so it’s great to know we met your expectations and did an excellent job on your car. We appreciate your recommendation and look forward to assisting you again in the future!

August 29, 2024

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Employee Rating

Staff is professional and easy to work and will answer questions on service recommendations and what can wait. Responsiveness could be improved with follow up on text. They provide this as an option but More

by Tnjlud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Herrera

Aug 30, 2024

Island Acura responded

Thank you for your feedback! We're glad to hear that you found our staff professional and easy to work with, especially when it comes to discussing service recommendations. We appreciate your note about improving responsiveness with text follow-ups—this is something we'll certainly work on. We're pleased that you're overall happy with the service, and we look forward to continuing to serve you!

Aug 31, 2024

Island Acura responded

Hi, thank you for taking the time to leave us feedback about your experience with us. If you are willing to give us another chance, please reach out to us at the earliest to speak to our manager directly.

August 21, 2024

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Employee Rating

I am very pleased with my most recent service experience as I usually am after my car is serviced at Island Acura. Ryan Shim, the service manager, was extremely helpful with informing me of the services my More

by SusanDino
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 22, 2024

Island Acura responded

Hello, Thank you for sharing your long-term positive experiences with us! We're thrilled to hear that both Ryan and Joey have consistently provided you with excellent service and care for your RDX. Your loyalty since 1992 is truly appreciated, and we're glad to continue providing you with peace of mind. Thank you for trusting us with your vehicle's maintenance, and we look forward to serving you for many more years!

Aug 23, 2024

SusanDino responded

I look forward for many more years to come to continuing my very positive relationship with Island Acura where my complete servicing needs are always met. I live near Brooklyn so I do not live closeby, but I gladly make the trip to Wantagh because I know my vehicle will receive the best servicing possible. Previous to owning my RDX, I was the proud owner of a 1992' Acura Integra GS (fully-loaded) that I purchased from Island Acura and pristinely kept in immaculate condition. I LOVED driving it and it received MANY compliments and offers from car enthusiasts eager to purchase it right on the spot. Drivers would literally ask me when stopped at a red light or tied up in a traffic jam how much I wanted for my car. My Integra only had 101,000 miles on it when I sadly had to retire it in 2022' because it needed a gear shift cable that Matt (in the Parts Department) tried desperately to find for 5 weeks because he knew how much I LOVED my car. He exhausted all of his resources. Unfortunately, the part was no longer available due to my Integra's age. It was a very sad day and felt as if I had to say "good bye" to a LONGTIME FRIEND :*( Because Joey ALWAYS made sure that my car received the appropriate mileage services, my Integra NEVER left me stranded on the road, requiring roadside assistance. That peace of mind is very reassuring and the reason I made another car purchase from Island Acura :) Also, both Joey and Matt, going above and beyond to help in any way possible, is something I will be forever grateful for. I had the pleasure of meeting Ryan, the service manager, just this year and he graciously told me that if I ever have any questions or concerns...his door is always open. It just doesn't get any better 😊

July 25, 2024

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We worked with Bob Gio, everything was fantastic from the moment we walked into the dealership. Bob was friendly, attentive and straight forward . We truly appreciated how wonderful the experience was at Isl More

by NicoleRossano
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Gio, Joe "JC" Cannizzaro

Jul 26, 2024

Island Acura responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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