Joey Phillips
Joey Phillips at Fred Martin Superstore
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Joey Phillips

Sales and Leasing Consultant

Fred Martin Superstore

3195 Barber Rd
Barberton, OH 44203

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4.7
16 Reviews
4.7

16 Reviews

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16 Reviews of Joey Phillips

July 15, 2024

Dealership Rating
Employee Rating

Joey and Kerry did an awesome job for us planning on buying many more vehicles. Thanks Chris More

by Christopherwearsch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kerry

Jul 16, 2024

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words and for your business! Please reach out and let us know if there is anything else that we can help with. Thank you again and congratulations on your purchase!

January 28, 2024

Dealership Rating
Employee Rating

The process of trading in my vehicle and purchasing the truck I wanted couldn’t have gone easier! Very friendly sales department at Fred Martin More

by Dmorton68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2024

Fred Martin Superstore responded

We love to hear it! Thank you so much for choosing our team and for your kind words! Congratulations on your purchase and we hope to see you back for the next one!

August 31, 2023

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Employee Rating

A very nice dealership with a friendly staff. Lots of quality vehicles to choose from. More

by LEE37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Breiding

Sep 01, 2023

Fred Martin Superstore responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

August 16, 2023

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Employee Rating

Very organized very respectful with me and my daughter who was buying first at 15 More

by Tom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geoff

Aug 16, 2023

Fred Martin Superstore responded

We love to hear it! Thank you for your business and for leaving us 5-stars! Congratulations on purchasing your daughter's first vehicle and keep us in mind when it's time to purchase her second one!

July 03, 2023

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Employee Rating

The staff members are friendly, detail oriented, and provide great customer service. I am very happy with my experience at Fred Martin. All of my questions were answered when purchasing my vehicle and t More

by LDELONG0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 04, 2023

Fred Martin Superstore responded

Thank you so much for your kind words for Joey, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

May 19, 2023

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Employee Rating

Will never forget my first car purchase! Thank you Fred Martin for the great service and flexibility More

by Tonystephens58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Rizzotto , Eric Breiding

May 19, 2023

Fred Martin Superstore responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Thank you - Fred Martin Superstore Team

April 24, 2023

Dealership Rating
Employee Rating

They had the best warranty… they are sure of their product and don’t try to hide anything! I was really impressed!! Joey Phillips was a good man to deal with!! More

by EMERYEJCONSTRUCTION
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 24, 2023

Fred Martin Superstore responded

It's great to hear that Joey was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

March 29, 2023

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You give me $5500 for a trade in and have it listed for $13,500. I know I agreed eventually, but I also knew you lowballed me. Luckily, my wife really wanted the vehicle we bought. More

by SDCHARGERS20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 30, 2023

Fred Martin Superstore responded

Hello There- without specifically knowing your vehicle, there is actually a reason why your trade in would be listed higher now on our website than the value you were given as a trade. We spend twice as much on used car reconditioning on average as other dealers do when compared to other CDJR dealers in our area. This means we take every used car that we intend to retail, have a thorough inspection, repair items as needed to bring it to the high standards we expect from our used car inventory, and detail the vehicle. We also offer a free warranty, 3 years of oil changes, and 3 years of roadside assistance with cars over $10,000. This of course costs time and money, and increases the price of the vehicle. We totally understand why seeing your vehicle online now selling much higher would surprise you, but we add thousands of dollars in value. Thanks for your comments.

September 27, 2022

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Employee Rating

The whole experience from walking into the front door to buying my vehicle was great. Everyone there was very polite and was eager to help. More

by basparky2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2022

Fred Martin Superstore responded

It's great to hear that Joey was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

September 26, 2022

Dealership Rating
Employee Rating

Great service. Heard the need of the customer and delivered.. Very satisfied overall- showroom is beautiful! More

by caneffenger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2022

Fred Martin Superstore responded

Thanks for sharing about your experience with Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

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