Joey Desurne
Joey Desurne at Bill Utter Ford
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Joey Desurne

Service Advisor

Bill Utter Ford

4901 S Interstate 35 E
Denton, TX 76210

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Joey Desurne

November 12, 2024

Dealership Rating
Employee Rating

Joey and his techs did great. Solved a problem another dealer couldn't. Thank you. More

by ldjohnson19
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 12, 2024

Bill Utter Ford responded

Thank you for leaving Bill Utter Ford a five-star review! We are happy to hear that Joey and our team did a great job.

October 22, 2024

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Employee Rating

Great service Department my truck was fixed the first time with no issues and felt comfortable driving it to Austin the next week More

by theshawnray
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Bill Utter Ford responded

Shawn, we're delighted to hear that our service department at Bill Utter Ford got your truck running smoothly for your trip! Thanks for trusting us with your vehicle. Safe travels to Austin!

October 15, 2024

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They always take good care of us and our expedition. They have only suggested work that needed to be done and let us know what is coming up in the near future. The fight for us with our warranty comp More

by Drshaneparker
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Nixon

Oct 15, 2024

Bill Utter Ford responded

We're delighted to hear that our team at Bill Utter Ford has been taking great care of you and your Expedition. Thank you for trusting us with your vehicle needs!

September 09, 2024

Dealership Rating
Employee Rating

Great customer service from my service writer Joey Technician Jason did a great job servicing my Lincoln More

by bgray120443
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tech Jason

Sep 09, 2024

Bill Utter Ford responded

Thank you for the positive feedback! We're glad to hear Joey and Jason provided excellent service at Bill Utter Ford. We appreciate your support!

September 03, 2024

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Employee Rating

Took my son’s Edge in to have work done. I was very pleased with the overall experience. Everyone was courteous and very helpful. Will recommend to others. More

by dgholt1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2024

Bill Utter Ford responded

Thank you for sharing your positive experience! We're glad to hear our team at Bill Utter Ford provided courteous and helpful service. We appreciate the recommendation!

July 25, 2024

Dealership Rating
Employee Rating

Bill Utter Ford is the only dealership I trust with my vehicles. They take care of me. More

by Ford man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2024

Bill Utter Ford responded

We are grateful for your review. Thank you from all of us at Bill Utter Ford!

June 13, 2024

Dealership Rating
Employee Rating

Yes. I brought my truck in for recall work without an appointment. I spoke with Joey Desurne and he said it would be worked on as soon as possible, but l More

by Icons1954
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2024

Bill Utter Ford responded

Thank you for sharing your experience! We're glad Joey and Dean provided excellent service and communication during your visit to Bill Utter Ford. We appreciate your understanding regarding the parts delay, and we're happy you're satisfied with the outcome. Looking forward to assisting you again in the future!

May 14, 2024

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Employee Rating

Great work and service department Joey was my service advisor and did a great job More

by Chandler
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 14, 2024

Bill Utter Ford responded

Chandler, we're delighted to know your service experience with Joey was a positive one! Thanks for choosing Bill Utter Ford.

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