Joey Catron

The Ourisman service team at Ourisman CDJR in Clarksville, Maryland is superb!!! After completing the service appointment for my Dodge Durango, all the known issues were resolved and recommende Clarksville, Maryland is superb!!! After completing the service appointment for my Dodge Durango, all the known issues were resolved and recommended maintenance was performed. I highly recommend this dealership to people looking for a five star dealership purchase and subsequent five star service experience. More

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Had my truck for several days for a quick repair because they were under staffed. they were under staffed. More

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Great service and sales department. I am completely satisfied on the way they handled my truck service I am completely satisfied on the way they handled my truck service More

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This dealer is understaffed and over booked. Had my car towed in and didn't have someone even glance at it for a week. Took two weeks to begin a repair, which ended up only taking a couple hou Had my car towed in and didn't have someone even glance at it for a week. Took two weeks to begin a repair, which ended up only taking a couple hours. Out a bunch of money on a rental. More

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Extremely professional - had the parts which were needed, scheduled the service and got it done on time. scheduled the service and got it done on time. More

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Never have been good. Left my car there for a tailgate recall about 2 months ago for 2 days. They said it would only take a day. Called to see if it was done after 2 days Left my car there for a tailgate recall about 2 months ago for 2 days. They said it would only take a day. Called to see if it was done after 2 days and they said no. Then when I went to pick it up they tried to give me the wrong truck back. Had to reschedule. Went to have warranty work done on the front end and they stripped the bolts. Had to go back again. Took them 5 weeks to get the parts. Bad customer service........ More

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Fantastic service as usual. We had an oil change performed. We were pleasantly surprised with the tire rotation and washing of vehicle. We wash our wrangler but after service it was sparkling!! Than performed. We were pleasantly surprised with the tire rotation and washing of vehicle. We wash our wrangler but after service it was sparkling!! Thank you!! More

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They always do a nice job with our Jeep. The service desk is always friendly and helpful. I only have one little criticism & it would be nice if I didn’t have to remember to request a car wash, that it could is always friendly and helpful. I only have one little criticism & it would be nice if I didn’t have to remember to request a car wash, that it could be done automatically👍😀 More

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My vehicle was serviced a little under a week ago. My advisor was extremely courteous and efficient. Though the recent health concerns have made business difficult for some, I noticed that the young lady advisor was extremely courteous and efficient. Though the recent health concerns have made business difficult for some, I noticed that the young lady that cleaning the service area was very thorough. More

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I’ve purchased my Jeep Grand Cherokee from this location about a year ago. From sales to service, the experience has been great! Definitely recommend them to anyone! about a year ago. From sales to service, the experience has been great! Definitely recommend them to anyone! More

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