Joelle Maselli

The absolute worst car buying experience. They sold my son a lemon and even though we're paying for a warranty, they refuse to diagnose the problem and determine whether or not it's covered by the warran son a lemon and even though we're paying for a warranty, they refuse to diagnose the problem and determine whether or not it's covered by the warranty. The car has been sitting at the dealership for an entire week and I can't get an answer from them. My son has missed all his college classes and and entire week of work. When I call the dealership, they send me straight to voice mail because they know my number. They do the same for my son and my mother. I finally got through to someone today who said "Drew" was speaking to the service manager and would call me back. No call back. After several more attempts I got in touch with the service dept who said that drew was out today and that I needed to speak with Lucas. Of course Lucas was not in either. I'm at my whits end with the lying, the ducking calls, the incompetency. All they have to do is diagnose the car and see if its covered under warranty. OR better yet, determine why they sold my son a faulty car that broke down after 2 DAYS!!! My mechanic told me what is wrong so I'm waiting to see what these jokers come up with. They are scamming an 18 year old kid and I'm furious. Please people, don't go to this dealership. They are very crooked and you'll be terribly disappointed if you get sucked into a contract with these scammers.. More

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we have purchased all 10 of our Volkswagen cars from this dealership Definitely the best Volkswagen dealership in Florida. Go in and see James Gunther he will put a great deal together for you dealership Definitely the best Volkswagen dealership in Florida. Go in and see James Gunther he will put a great deal together for you More

by stvlopiccolo Verified Customer Verified Customer

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I had such a great experience at this dealership! They were professional and courteous. They got me everything I was looking for and more! I will definitely recommend them and I will most certainly be bac were professional and courteous. They got me everything I was looking for and more! I will definitely recommend them and I will most certainly be back! More

by nancylama13 Verified Customer Verified Customer

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Colby great car excellent just waiting fir tax refund... being a former dealer I know what my expectations are ... always put call three when customer asks . Not Colby fault he was excellent . Receptionist being a former dealer I know what my expectations are ... always put call three when customer asks . Not Colby fault he was excellent . Receptionist needs to be more customer friendly... More

by Kbehr Verified Customer Verified Customer

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Excellent service i received from those guys leasing my New Atlas,treated me like a family, Easy transaction, Highly recommended,Would lease or buy my next car from them for Sure. New Atlas,treated me like a family, Easy transaction, Highly recommended,Would lease or buy my next car from them for Sure. More

by Ahmed Abbas Verified Customer Verified Customer

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An enjoyable 3 hr. Service is the best! Very comfortable showroom. I would send people to Gunther for the wonderful experience I’ve had with them for the last 3 years comfortable showroom. I would send people to Gunther for the wonderful experience I’ve had with them for the last 3 years More

by REGLOSG0 Verified Customer Verified Customer

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I had a pleasant Experience leasing my new Tiguan from Gunther, Collby was extremely Helpful, the whole process was done in less than an hour,i drove 30 miles to them since i don't deal with my Local VW d Gunther, Collby was extremely Helpful, the whole process was done in less than an hour,i drove 30 miles to them since i don't deal with my Local VW dealer from horrible past experiences with them More

by Ahmed Abbas Verified Customer Verified Customer

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It was those gestures by Balvin: will take care of your old car, will address any problems with your new purchase, I want you to feel safe on the road. old car, will address any problems with your new purchase, I want you to feel safe on the road. More

by LDRodriguez Verified Customer Verified Customer

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Very professional and well informed about the cars and financing options. Was able to car we wanted. This is all I to say at this time. financing options. Was able to car we wanted. This is all I to say at this time. More

by howard diamond Verified Customer Verified Customer

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Scheduled maintenance + recall -- well done! Work was done on time, correctly, well-priced, and good communication from the dealership. Shuttle service was very convenient. The team was able to a Work was done on time, correctly, well-priced, and good communication from the dealership. Shuttle service was very convenient. The team was able to accommodate small flexes in my schedule too. More

by DLHOROWITZ Verified Customer Verified Customer

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