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Joel Turner

Overview Reviews (625) Inventory (241)

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Joel Turner

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Joel Turner

Service Advisor

Andrew Chevrolet

1500 West Silver Spring Drive
Milwaukee, WI 53209

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4.4

625 Reviews

Overview Reviews (625) Inventory (241)

4.4

625 Reviews

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625 Reviews of Joel Turner

November 20, 2024

Dealership Rating

Employee Rating

Solved our problem. Helped quickly. Got a ride to our home would recommend to others Helped quickly. Got a ride to our home would recommend to others More

by DLSTRIKE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kyle Oberdorf, Leon Jackson, Neal Fiesler, Sergey Kramarchuk

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Nov 21, 2024 -

Andrew Chevrolet responded

Hi, thank you for your review! We're so glad to hear that we were able to solve your problem quickly and provide a smooth experience. We appreciate your recommendation and look forward to assisting you again in the future!

November 20, 2024

Dealership Rating

Employee Rating

Service was great, attended was great. Everything was good. Free coffee and tea. Thanks Andrew. Everything was good. Free coffee and tea. Thanks Andrew. More

by Anberson.services

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sergey Kramarchuk, Tony Dorsey

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Nov 21, 2024 -

Andrew Chevrolet responded

We’re so glad you had a positive service experience! It’s great to hear you enjoyed the complimentary coffee and tea. We look forward to serving you again.

November 04, 2024

Dealership Rating

Employee Rating

I enjoy having Andrew Chevy for service to my vehicle! ! The last time the wait was less than 30 minutes, thanks! ! The last time the wait was less than 30 minutes, thanks! More

by XMI68352

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sergey Kramarchuk, Tony Dorsey

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Nov 05, 2024 -

Andrew Chevrolet responded

Thank you for your positive feedback! We're glad to hear you had a quick and enjoyable service experience at Andrew Chevrolet. We look forward to serving you again!

November 01, 2024

Dealership Rating

Employee Rating

Great service department. Got us in quick. Communicated well through out the process. Car was diagnosed quickly and fixed with in a couple days. Highly recommend. Got us in quick. Communicated well through out the process. Car was diagnosed quickly and fixed with in a couple days. Highly recommend. More

by Ktjohnson1218

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sergey Kramarchuk, Tony Dorsey

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Nov 03, 2024 -

Andrew Chevrolet responded

Hi, Thank you for the fantastic feedback! We're thrilled to hear you had a great experience with our service department at Andrew Chevrolet. Quick diagnosis and effective communication are our priorities, and we appreciate your recommendation!

November 01, 2024

Dealership Rating

Employee Rating

Great service from the whole team, I’m very happy with my new car and would come again new car and would come again More

by AWALZ91

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Rivas, Leon Jackson, Stuart Sinclair, Neal Fiesler, Sergey Kramarchuk, Tony Dorsey, David Luedke , Luke Musil

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Nov 03, 2024 -

Andrew Chevrolet responded

Hi, We're thrilled to hear that you're happy with your new car! Thank you for recognizing our team's great service. We look forward to welcoming you back to Andrew Chevrolet in the future!

October 30, 2024

Dealership Rating

Employee Rating

Poor communication never contact me never gave the appraisal I waited 2 months for then towed my car appraisal I waited 2 months for then towed my car More

by Jaebscotts

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Sergey Kramarchuk, Tony Dorsey

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Oct 31, 2024 -

Andrew Chevrolet responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Oct 31, 2024 -

Andrew Chevrolet responded

Hi, I'm sorry to hear about your experience at Andrew Chevrolet. Your feedback is important to us, and we take these concerns seriously. Please reach out to Service Director Neal Fiesler at 414-228-6200 so we can address this issue and work towards a resolution. Thank you for bringing this to our attention.

October 28, 2024

Dealership Rating

Employee Rating

I was overcharged for a transmission replacement. After buying a new $8k transmission, my vehicle was still not switching gears correctly. After several returns to service, I was forced to buy a new After buying a new $8k transmission, my vehicle was still not switching gears correctly. After several returns to service, I was forced to buy a new vehicle and was never refunded or compensated for the expensive unsuccessful repair on my vehicle. I was forced into a very expensive trade in. More

by RAYETTEBOSTON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Neal Fiesler

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Oct 29, 2024 -

Andrew Chevrolet responded

October 25, 2024

Dealership Rating

Employee Rating

I have had nothing but great service from this dealership. Staff have been professional and kept the customer as their top priority rather than their bottom line. I look forward to being a repeat dealership. Staff have been professional and kept the customer as their top priority rather than their bottom line. I look forward to being a repeat customer. More

by AMANORAN4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 25, 2024 -

Andrew Chevrolet responded

Hi, Thank you for your kind words! We're thrilled to hear you’ve had a great experience with us at Andrew Chevrolet. Our team is dedicated to putting our customers first, and we look forward to serving you again in the future!

Oct 26, 2024 -

Andrew Chevrolet responded

Thank you for sharing your positive experience! We’re thrilled to hear that our team provided you with great service and prioritized your needs. Your satisfaction is our top priority, and we can’t wait to welcome you back as a repeat customer. If you need anything in the future, don’t hesitate to reach out!

October 23, 2024

Dealership Rating

Employee Rating

Joel Turner was very nice, friendly and very helpful. I appreciate him going beyond trying to help me I appreciate him going beyond trying to help me More

by hendersonchantal

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 24, 2024 -

Andrew Chevrolet responded

Thank you for your kind words, Chantal! We're thrilled to hear that Joel Turner provided you with friendly and helpful service. We appreciate your feedback and look forward to serving you again!

October 23, 2024

Dealership Rating

Employee Rating

Outstanding customer service! They handled me with care and quite quickly. With it being my first time there! They handled me with care and quite quickly. With it being my first time there! More

by Jahlilbrown24

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sergey Kramarchuk, Tony Dorsey , Ian Williams

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Oct 24, 2024 -

Andrew Chevrolet responded

Thank you, Jahlil! We're thrilled to hear you had an outstanding experience at Andrew Chevrolet. We pride ourselves on providing quick and caring service, especially for our first-time customers. We look forward to seeing you again!

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