Joel Turett

Hello,My husband purchased a vehicle over the weekend. Hello, My husband purchased a vehicle over the weekend. T.K. awesome! Very knit and friendly. Today we went to the finance office to deliver the chec Hello, My husband purchased a vehicle over the weekend. T.K. awesome! Very knit and friendly. Today we went to the finance office to deliver the check. What an awful experience. We were treated so poorly by Joe Turett. He was unfriendly and very unprofessional. One word answers, no engagement or customer service. He made my husband and I feel as if we were an interruption to his day. We spoke to the manager who made excuses say “that was just the way Joe was” and then proceeded to tell us he was just given a promotion! Wow! Our experience was ruined by poor customer service. So sad a company like this employees folks line him. More

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I've been putting off getting a new card because the exhausting process (in the past) is so anxiety provoking for me. I've had 2 Mercedes in the past, and never had a bad experience. On a whim, I began exhausting process (in the past) is so anxiety provoking for me. I've had 2 Mercedes in the past, and never had a bad experience. On a whim, I began looking online and searched all the MB dealerships around and, by far, Mercedes Benz of Long Beach had the best inventory and most competitive prices. So, I sent an email inquiry about one of their vehicles and within an hour, the Internet Sales Manager (Joel Turett) got in touch with me. Even with less than perfect credit, Joel had me financed in about 20 minutes. The next day I came in, test drove a couple vehicles I liked and finally settled on one. I got a more than expected fair trade on my old Mercedes, and was leaving there in a short time with my new car. In the past when car shopping (especially at MB dealerships), I've always felt I was treated "less than", because I wasn't buying $75,000+ car. Not the case here! From Joel, to the sales manager, to the woman in the finance department... everyone was so kind and helpful. I'm not one to write reviews often, but I felt I needed to express my positive experience, especially with Joel. You can't go wrong contacting him if you're in the market for a Mercedes. He's patient, has been working there for over a decade so he is beyond knowledgeable, and, most importantly, never once pressured me or made me feel like I was being taken advantage of. The entire dealership operates like a well oiled machine with a team atmosphere and I believe that is evidenced by all these positive reviews. You guys have a lifelong customer... Thank you!. More

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The exact car I wanted was on the lot. The test drive was sufficient. The sales rep Joel, was great and helpful. The 'concierge' was very helpful and informative. The financials were fine, although it was sufficient. The sales rep Joel, was great and helpful. The 'concierge' was very helpful and informative. The financials were fine, although it took longer to complete the documentation than it did to place the order. More

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Thank you for your helpful , professional service. I had very pleasant experience. I love my new car. Thank you very much to Joel Turett who made it possible. very pleasant experience. I love my new car. Thank you very much to Joel Turett who made it possible. More

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I have been a customer of Mercedes Benz of Long Beach I have been a customer of Mercedes Benz of Long Beach for many years. They always go above and beyond! They make sure you walk away pleased!! I have been a customer of Mercedes Benz of Long Beach for many years. They always go above and beyond! They make sure you walk away pleased!! More

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I send everyone who wants a Mercedes to Joel Turrett. He's transparent about everything and that makes the process so much easier. A big thanks! He's transparent about everything and that makes the process so much easier. A big thanks! More

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Joel Turett did a great job in getting me a competitive price on the purchase of my lease end vehicle. He said it would take about an hour to complete the transaction and he came close. I appreciate the ef price on the purchase of my lease end vehicle. He said it would take about an hour to complete the transaction and he came close. I appreciate the efficiency. More

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Quick and easy Joel in sales was great. I was able to handle most of the details over text, so when I got to the dealership it was quick and easy to finalize the dea Joel in sales was great. I was able to handle most of the details over text, so when I got to the dealership it was quick and easy to finalize the deal. More

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great sales Joel Truett is a great sales and provide you a excellent deal. He helps me to get several MB vehicles in the past. I am happy to get two cars with him Joel Truett is a great sales and provide you a excellent deal. He helps me to get several MB vehicles in the past. I am happy to get two cars with him this time. More

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Lease return and new vehicle I returned my 2017 for my new 2020. Joel Turett had everything ready to go for me, and as always, I got a great deal. I am a satisfied, returning cust I returned my 2017 for my new 2020. Joel Turett had everything ready to go for me, and as always, I got a great deal. I am a satisfied, returning customer and will be getting my next car from Mercedes-Benz of Long Beach. More

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