Joel Olivares
Joel Olivares at Big Star Cadillac

Joel Olivares

Finance Manager

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

5.0
56 Reviews
5.0

56 Reviews

Write a Review

56 Reviews of Joel Olivares

July 24, 2025

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Mario was very helpful and courteous. He explained everything thoroughly and answered all our questions clearly. This is the second car we buy from him this year. We will certainly retu More

by firedude2936
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Mauricio, Mario Paniagua

Jul 25, 2025

Big Star Cadillac responded

We are delighted that our team once again provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 17, 2025

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Great service. In and out real quick. Benito understand we our needs and worked with us on getting the vehicle we want. He went out of his way to find it, which is More

by NIKKIPHAN0
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Benito Sanchez

Jul 17, 2025

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

July 11, 2025

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Blanca was very helpful throughout the entire process, she got me in and out the door with a new car! More

by Lorenzoluna997
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blanca Baez

Jul 14, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

June 14, 2025

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Jason and the Big Star Cadillac staff took me under their wing and guided me through the car selection process. I am grateful for Jason's understanding of my story and concern. Joel was very thorough and w More

by lpratt1908
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: zzRachel zzRuiz, zzJason zzThompson

Jun 16, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

May 28, 2025

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My Husband and I were in the market for a Cadillac. We went to two other dealerships before Big Star Cadillac. The first dealership, we couldn't even get anyone to talk to us. It was too close to closi More

by CNORTH5611
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Bukrinsky

May 30, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

May 27, 2025

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Just purchased another Cadillac, and once again, David B. delivered an exceptional, luxury-level experience from start to finish. His professionalism, attention to detail, and genuine care for his clients More

by tiffanypalmerjones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Bukrinsky

May 30, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

May 25, 2025

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Bobby is an amazing Service Advisor! Ha has always taken care of our vehicles needs and getting our vehicles in and out of service in a reasonable and timely manner. He has been our serv More

by CLOZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Sonnier, Bobby Miller

May 30, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

May 23, 2025

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Chris was awesome with me. I was uncertain & hesitant to make a decision. He was patient and did not pressure me at all. I finally committed & he made sure everything went smoo More

by g.sills
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristian Mascorro

May 23, 2025

Big Star Cadillac responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

May 23, 2025

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The service I received at Big Star was truly remarkable, and I highly recommend it to anyone looking for a Cadillac dealership. More

by rhonda_98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

May 03, 2025

Dealership Rating
Employee Rating

They do great work and good customer service Z. Choudhry was very nice. Good work. More

by TLM42172
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Iriam Diaz , zzZulfi zzChoudhry

May 05, 2025

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

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