Joel Olivares
Finance Manager
Big Star Cadillac
18100 Gulf Freeway, Building B
Friendswood, TX 77546
13 Reviews
Write a Review13 Reviews of Joel Olivares
December 18, 2024
My first visit to the remodeled dealership & was very spacious & bright. Was good to see Ms Denise at front desk & greeted by her cordial hospitality. spacious & bright. Was good to see Ms Denise at front desk & greeted by her cordial hospitality. More
Other Employees Tagged: Gary Yannibelli, Bobby Miller, LeAnna Kerr
December 17, 2024
Mark Parsons was totally prepared for our appointment and was able to answer all my questions. The support staff solved the few glitches and overall it was a very good experience. was able to answer all my questions. The support staff solved the few glitches and overall it was a very good experience. More
Other Employees Tagged: Mark Parsons
December 15, 2024
If you are looking for a dealership, that will take care of your absolute every need, make you feel like you are number one priority. Then this is the dealership for you. I have never had a bad experience a of your absolute every need, make you feel like you are number one priority. Then this is the dealership for you. I have never had a bad experience at this dealership! They are trustworthy, they are honest! I am beyond thankful for them. They have exceptional customer service. More
Other Employees Tagged: Bobby Miller, Ainsley Roark, LeAnna Kerr, Jose Teran, Daniel Wood, zzCyron zzMayo, Lee Velazquez, Albert Ramirez, Isaiah Rodarte
December 12, 2024
Everyone was very helpful and attentive to our wants/needs. We felt like we were given great service by all. wants/needs. We felt like we were given great service by all. More
Other Employees Tagged: Mark Mauricio, Phillip Connor
December 09, 2024
It was great experience being first time customer with Big Star. The staff was very very helpful getting the deal done. overall excellent experience with the dealership. Big Star. The staff was very very helpful getting the deal done. overall excellent experience with the dealership. More
Other Employees Tagged: David Bukrinsky , Demi
December 04, 2024
well, Cristian Mascorro was, nice person him work with us , attendant to us like real Costumers, us , attendant to us like real Costumers, More
Other Employees Tagged: Cristian Mascorro
December 02, 2024
Benito and the Big Star team were so helpful in my car buying experience. Benito asked questions to understand my needs. He and the Big Star team worked to create a deal for the vehicle I wanted and fit w buying experience. Benito asked questions to understand my needs. He and the Big Star team worked to create a deal for the vehicle I wanted and fit within m budget. They explained everything to me and answered any questions I had. They were helpful and supportive introducing me to and helping me set up my new vehicle. it was all a great experience that I would recommend to anyone! More
Other Employees Tagged: Benito Sanchez , Dami (helped me set up my new vehicle to my personal preferences)
December 01, 2024
Even on a very hectic day at the dealership, Charles went above-and-beyond to ensure we had a relatively quick and painless experience. It was refreshing not having a high-pressure sales pitch. Thank you! above-and-beyond to ensure we had a relatively quick and painless experience. It was refreshing not having a high-pressure sales pitch. Thank you! More
Other Employees Tagged: Charles Jackson
November 29, 2024
Zulfiqar worked with us to get the deal we were expecting. He was very through and professional. The entire purchase was a pleasent experience. The finance terms and options were explained clearly. expecting. He was very through and professional. The entire purchase was a pleasent experience. The finance terms and options were explained clearly. As a whole friendly and helpful environment. Already recommended to few of my friends. More
Other Employees Tagged: Zulfiqar Choudhry
November 29, 2024
The salesman, George Castillo, was awesome. Very, very helpful. In fact, every person I met and worked with was very nice and professional. These other folks were Kevin Sonnier and Joel Very, very helpful. In fact, every person I met and worked with was very nice and professional. These other folks were Kevin Sonnier and Joel Olivares. They did what they said. No muss, no fuss. My only beef about the process was the $4500 of add-ons (Plad Tech and some sort of "protectant"). That is probably 3x the non-negotiable add-ons I've experienced at any other dealership. BUT, they've got an incredible selection and I expect to shop there again! More
Other Employees Tagged: Kevin Sonnier, George Castillo