Joel Olivares
Joel Olivares at Big Star Cadillac

Joel Olivares

Finance Manager

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

5.0
51 Reviews
5.0

51 Reviews

Write a Review

51 Reviews of Joel Olivares

March 30, 2025

Dealership Rating
Employee Rating

Big Star is an awesome Cadillac dealer. I like dealing with Lisa Velasco at Big Star. This is the second Cadillac we purchase with her at Big Star Cadillac. I will definitely go back when I More

by S6_BOSSCADILLAC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Velasco

Mar 31, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 30, 2025

Dealership Rating
Employee Rating

Hands down the best experience! Jason was patient and made sure I was getting the best deal! He made the process so easy and stress free. Jason came on his off day to assist me. Hi More

by teresajo24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Ramsland, Rachel Ruiz , The young lady who helped with demo of the truck!!

Mar 31, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 24, 2025

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Employee Rating

George Castillo made my experience buying my car painless. That has never happened in my life. I will buy all my cars from Big Star and George from now on. Amazing customer service!! More

by Barbkay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Castillo, Daniel Wood

Mar 25, 2025

Big Star Cadillac responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

March 18, 2025

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In my opinion everything was excellent and professional, and we were taken care of in a timely manner. More

by dongoodwin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Ramsland , New car training - excellent

Mar 18, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 17, 2025

Dealership Rating
Employee Rating

I highly recommend George to anyone looking for a vehicle. He was knowledgeable, professional, and genuinely cares about his customers. More

by ANALIESE.ROSAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Castillo

Mar 17, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 14, 2025

Dealership Rating
Employee Rating

Jason was very attentive and helpful in our purchase of a new vehicle. He was responsive and willing to go out of his way to help us. More

by MToviqs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Ramsland

Mar 14, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

March 10, 2025

Dealership Rating
Employee Rating

5 stars to Cris and the dealership! this is our 2nd Escalade from you guys, we will be back! More

by JAELAV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristian Mascorro , The lady that explained all the features was great as well, 5 stars

Mar 10, 2025

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

March 01, 2025

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Employee Rating

Great Customer Service! ! Easy car buying experience. Will recommend Big Star Cadillac to many others! More

by jc7393
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Mauricio , Lee Velazquez and Demey (unsure of last name). Both were excellent

Mar 03, 2025

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

February 20, 2025

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Employee Rating

Kevin Sonnier & George Castillo gave me the best possible information to help me decide on a vehicle best suited for my needs. The customer service and every interaction with them was superb from walking int More

by bobsegerrocks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Sonnier, George Castillo

Feb 20, 2025

Big Star Cadillac responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

February 12, 2025

Dealership Rating
Employee Rating

Very good customer service by everyone. We had a lot of questions that were answered completely More

by SHAYALHALABY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

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