Joel Newell

I recently had my Lexus serviced at Motorworld, and I had the pleasure of working with Dave, the Service Advisor. Dave provided an exceptional level of service from start to finish. He was attentive, knowled the pleasure of working with Dave, the Service Advisor. Dave provided an exceptional level of service from start to finish. He was attentive, knowledgeable, and truly cared about making sure my vehicle was taken care of. Dave took the time to thoroughly explain the service process, what was needed, and why it was important. His communication was clear and consistent, keeping me informed throughout the entire experience. I felt confident that my car was in good hands. What I appreciated most was Dave's honesty and dedication to customer satisfaction. He never tried to upsell unnecessary services and ensured that everything was done correctly the first time. My car was returned to me in excellent condition, and the whole process was smooth and hassle-free. If you're looking for a trustworthy and professional Service Advisor, I highly recommend Dave at Motorworld Lexus. He made my service experience stress-free, and I left the dealership knowing my vehicle was well taken care of. Thank you, Dave! More

Report | Print

Been doing business with Lexus Motorworld for 30 years , Dave and Joel in service, have always treated me fantastic, they are a credit to your company. Dave and Joel in service, have always treated me fantastic, they are a credit to your company. More

Report | Print

Joel Newell has continually gone above and beyond to make sure we are satisfied. He is very concerned if there is a problem and solves it quickly and accurately with utmost professionalism. He is an asse sure we are satisfied. He is very concerned if there is a problem and solves it quickly and accurately with utmost professionalism. He is an asset to the dealership and a genuinely nice person. More

Report | Print

Absolutely the best place to buy a new vehicle! Your treated like Royalty at Motorworld Lexus! They really roll out the red carpet for their customers! A+++ Your treated like Royalty at Motorworld Lexus! They really roll out the red carpet for their customers! A+++ More

Report | Print

I had an unfortunate accident while visiting friends in the Poconos. I had the car towed to Motorworld Lexus and even when the NX300h had to be transferred to the Collision Center, Joel Newell followed up the Poconos. I had the car towed to Motorworld Lexus and even when the NX300h had to be transferred to the Collision Center, Joel Newell followed up with me, Joel was professional and engaging. I would not hesitate to recommend Joel to any Lexus owner. By the way, I was a partner and General Manager of a Lexus dealership in Lawrenceville, NJ for 32 years, so I believe that I am qualified to write this review and recognize Joel's many positive attributes. Brian Bennett More

Report | Print

I was returning home to Maryland from upstate New York when my check engine light came on and my Lexus began performing erratically. When I arrived at MotorWorld Lexus, I was greeted by Joel Newell, who i when my check engine light came on and my Lexus began performing erratically. When I arrived at MotorWorld Lexus, I was greeted by Joel Newell, who immediately looked at my car, ran a diagnostic check, and got my vehicle into service… on a Saturday morning, no less. Throughout the service stop, Joel kept me well-informed, communicated with the technicians regarding my questions and concerns, and showed genuine concern for my car and for my trip home. He's a true professional and a great representative for both your dealership and for the Lexus brand. By the way, the problem wasn't with my Lexus but with a set of off-brand tires another dealer had placed on the car. Joel and the technicians correctly diagnosed the problem and had me back on the road in a timely fashion—and at a minimal cost. I can't thank you enough, Joel! And thanks also to the ace service techs at MotorWorld Lexus. Yours is the best dealership of any kind I've ever encountered. More

Report | Print

Everyone at Motorworld Lexus IS amazing. We love this dealership. Israel Tavarez is just beyond outstanding. He is so friendly, knowledgeable, patient & helpful, we were extremely pleased with all our ti dealership. Israel Tavarez is just beyond outstanding. He is so friendly, knowledgeable, patient & helpful, we were extremely pleased with all our time with him & look forward to working with him in the future! More

Report | Print

Joel is fantastic. Great service and always professional and kind. The whole team at Motorworld Lexus IS a pleasure to works with. Jan is also phenomenal. and kind. The whole team at Motorworld Lexus IS a pleasure to works with. Jan is also phenomenal. More

Report | Print

I’ve purchased a few vehicles from Motorworld Lexus and I am 120% satisfied. Jim, the sales department, and the service department has always taken great care of myself and my family. I recommend Motorworld am 120% satisfied. Jim, the sales department, and the service department has always taken great care of myself and my family. I recommend Motorworld to everyone! A+++++ #UpperEchelon 🙌🔥🙌 More

Report | Print

What a red carpet treatment. Mark and the service team are the definition of customer service. They excel with over delivering. Just ask them and you will receive. are the definition of customer service. They excel with over delivering. Just ask them and you will receive. More

Report | Print