Joel Esparza

I am writing to share a deeply unsatisfactory experience I had with this dealership. We purchased a 2024 BMW X3 from them, and it was sold to us damaged and undrivable. Despite my attempts to resolve this i I had with this dealership. We purchased a 2024 BMW X3 from them, and it was sold to us damaged and undrivable. Despite my attempts to resolve this issue, including speaking with their General Manager, Peter, I have been consistently refused assistance and given a runaround. Do not waste your hard earned money from this dealer. You sacrificed for that money do not buy any car from this establishment, go to another dealer instead. The bad customer service and unwillingness to address a significant problem with a vehicle purchased from your establishment is unacceptable. I strongly advise any prospective buyers to avoid this dealership if they value their peace of mind and hard-earned money More

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