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Joel Castillo
Joel Castillo at Garden Grove Nissan

Joel Castillo

Product Specialist

Garden Grove Nissan

9222 Trask Ave
Garden Grove, CA 92844

4.3
6 Reviews
4.3

6 Reviews

Write a Review

6 Reviews of Joel Castillo

March 10, 2025

Dealership Rating
Employee Rating

I was told 2 hours and half wait and waited almost 4 hours for an oil change, tire rotation and alignment.once, I received my car back, the tire alignment still felt the same like if my car didn't even More

by jovelnancy44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 14, 2025

Garden Grove Nissan responded

Jovelnancy44, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (714) 537-0900. We look forward to hearing from you.

March 03, 2025

Dealership Rating
Employee Rating

The best costumer service that I have been going through about 10 years . I will recommend you More

by Rigoalarcon79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Uba Perez, Jesus Antonio, Abraham Alvarado

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Mar 08, 2025

Garden Grove Nissan responded

Hi Rigoalarcon79, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We hope you have a great day!

Mar 08, 2025

Rigoalarcon79 responded

Excelente service !Have a great day!

March 02, 2025

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Employee Rating

Was recommended services I did not really need. If I actually need it then of course I would purchase but to just pitch me services to get a sale really isn’t it. It’s just me spending money to som More

by Diego verdin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Uba Perez, Melissa Reyes, Eric Parra, Oracio Gonzalez, David Nam, Nazeli Ghermezian, Brian Sowers, Tony Aguiar, Jun Choi

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Mar 08, 2025

Garden Grove Nissan responded

Diego Verdin, thank you for taking the time to leave us feedback about your experience with us. Here at Garden Grove Nissan, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (714) 537-0900 to discuss ways we can better serve you in the future.

February 25, 2025

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Employee Rating

Excelente servicio lo Recomiendo estty satisfecho con su servicio buenos precios muy bonitos autos y muy buenos More

by lunamario464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Uba Perez, Jesus Antonio, Abraham Alvarado

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Feb 27, 2025

Garden Grove Nissan responded

Hi Lunamario464, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 22, 2025

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Employee Rating

I love the customer service and willing to work with me I will definitely go back . More

by ginakaton76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Uba Perez, Jesus Antonio, Abraham Alvarado

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Feb 27, 2025

Garden Grove Nissan responded

Hi Ginakaton76, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We hope you have a great day!

February 20, 2025

Dealership Rating
Employee Rating

Exelent cerviseend en end elent people end WI are bety happy wit the the biecle they giren to xxx More

by ariasapolonio941@gemeil.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Uba Perez, Jesus Antonio, Abraham Alvarado , Arnulfo Acevedo, Ebony Castillo, Jacob North

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Feb 24, 2025

Garden Grove Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for leaving us this response!

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