Joel Alexis
General Manager
Easterns Automotive Group of Laurel
3510 Laurel Ft Meade Rd
Laurel, MD 20724
HowardU Grad originally from Chicago born in NY that lives in DC who so happens to be an Exec in the Automotive Industry 🇭🇹🇹🇹
Read moreDealership Experience
6 mos
Industry Experience
13 yrs, 5 mos
Specialties & Trainings
Customer Service
12 Reviews
Write a Review12 Reviews of Joel Alexis
November 29, 2024
I had an excellent experience working with Larry Brown during my purchase of a used 2021 Acura TLX. From the very beginning, Larry was professional, knowledgeable, and incredibly patient. Although there w during my purchase of a used 2021 Acura TLX. From the very beginning, Larry was professional, knowledgeable, and incredibly patient. Although there were some unexpected delays with the vehicle inspection, Larry went above and beyond to ensure the process remained as smooth as possible. He kept me updated regularly and always checked in to make sure I was comfortable and informed throughout the waiting period. His commitment to customer satisfaction was evident in every interaction. I highly recommend Larry to anyone looking for a hassle-free car-buying experience! More
Other Employees Tagged: Larry Brown
October 30, 2024
Lorenzo Joseph has been great every step of the way for my wife and I. He was knowledgeable, patient and cared that we make the right vehicle decision. Thanks again for making the process easy for us and a my wife and I. He was knowledgeable, patient and cared that we make the right vehicle decision. Thanks again for making the process easy for us and all of your help. ~The Brooks~ More
Other Employees Tagged: Tony Soukphouangkham, Lorenzo Joseph
September 08, 2024
Joel the finance rep was phenomenal and Mr. Sow was incredible and we would recommend Eastern Motors. We left extremely happy. Sow was incredible and we would recommend Eastern Motors. We left extremely happy. More
Other Employees Tagged: Amadou Sow
August 31, 2024
wow! !! i can’t even begin to describe how hospitable and amazing this dealership has been. i feel so supported and guided by great people with great insig !! i can’t even begin to describe how hospitable and amazing this dealership has been. i feel so supported and guided by great people with great insight. Especially Lorenzo, he was so helpful and supportive of my journey to find a car i like. he gave me multiple choices and explained thoroughly and was extremely patient and positive throughout the whole experience. He needs a raise because y’all someone don’t wanna lose someone like him. he is so great for your business and i would come back here and refer my friends just to be serviced by him at this location. thank you. More
Other Employees Tagged: Amadou Sow, Rozell Thorne, Lorenzo Joseph, Leon Gant, Larry Brown , Francisco Cabrera, John Correa, Daren Koba, Brynna Neal
August 26, 2024
Brandon was excellent. I’ve never had such amazing car shopping experience. He made sure I was taken care of every step of the way & very accommodating. A blessing indeed. I’ve never had such amazing car shopping experience. He made sure I was taken care of every step of the way & very accommodating. A blessing indeed. More
Other Employees Tagged: Brandon Torrez, India
August 20, 2024
Lorenzo did an AMAZING and Efficient job with getting my father and I a car! We weren’t in the dealership for too long and we enjoyed playing a couple of board games with him which made time pass! If you co father and I a car! We weren’t in the dealership for too long and we enjoyed playing a couple of board games with him which made time pass! If you come here for a car, ask for Lorenzo for sure!! Thank you so much! More
Other Employees Tagged: Lorenzo Joseph, Larry Brown
August 17, 2024
The employees here were very helpful and did they beat to help me. I was very satisfied with my outcome. help me. I was very satisfied with my outcome. More
Other Employees Tagged: Rozell Thorne, Larry Brown
August 16, 2024
Everyone was so friendly and professional I would say Larry was probably the best I’ve ever dealt with he cared and listened. Everyone needs to come here!!!!!!! Larry was probably the best I’ve ever dealt with he cared and listened. Everyone needs to come here!!!!!!! More
Other Employees Tagged: Larry Brown
August 10, 2024
I recently had the pleasure of working with Lorenzo, and I couldn't be happier with the experience. From the moment I walked in he was incredibly friendly and welcoming. He took the time to understand e I couldn't be happier with the experience. From the moment I walked in he was incredibly friendly and welcoming. He took the time to understand exactly what I was looking for and provided helpful insights without any pressure. It felt more like a conversation with a knowledgeable friend rather than a sales pitch. His professionalism, honesty, and commitment to making sure I found the perfect vehicle were evident throughout the entire process. I’m genuinely satisfied with the service I received. If you're in the market for a new or used car, I highly recommend reaching out to Lorenzo. You'll be in great hands! More
Other Employees Tagged: Lorenzo Joseph
August 09, 2024
The experience as a whole was great and so was Lorenzo, to be honest if it weren’t for Lorenzo and the General manger, I might have gone to another dealership but got sold first on how both of them treate to be honest if it weren’t for Lorenzo and the General manger, I might have gone to another dealership but got sold first on how both of them treated me and my wife. I will recommend this dealership to all I know. More
Other Employees Tagged: Lorenzo Joseph